Service Technician

Service Technician

Hands-On Technical Role | Customer-Facing | Independent Field Work

Training provided!

Are you mechanically inclined, enjoy working with your hands, and take pride in solving problems? We’re looking for a Service Technician to join our team and provide professional repair and service support to customers throughout an assigned territory.

This is a great opportunity for someone with customer service experience and strong mechanical aptitude who wants to build a career in a hands-on technical role. Previous window or glass experience is not required — we’ll provide the product-specific training you need to succeed.

What You’ll Do

• Travel to customers’ homes for scheduled service appointments and complete warranty and non-warranty repairs
• Diagnose and resolve issues by adjusting components, replacing parts, and making necessary repairs
• Perform water tests, take accurate measurements, and document completed work
• Review work orders to ensure accuracy and that all required work is completed
• Identify and requisition parts needed for field repairs
• Manage your daily appointments and territory efficiently while meeting service deadlines
• Communicate professionally with customers and provide a positive service experience
• Follow all safety policies and procedures, including required PPE
• Work independently while maintaining a high level of organization and attention to detail

What You Bring

• At least 1 year of customer service experience
• Strong mechanical aptitude and a willingness to learn
• Experience using common hand and power tools such as drills, saws, levels, and tape measures
• Ability to perform basic mathematical calculations and take accurate measurements
• Strong problem-solving skills and the ability to remain composed in challenging situations
• Excellent verbal and written communication skills
• Any construction or trades-related experience is an asset
• Good hand-eye coordination and color recognition
• Comfortable using GPS/navigation systems and travelling throughout an assigned territory
• Valid driver's license with a clean driving record
• Ability to lift and carry up to 45 lbs
• Physically capable of climbing ladders up to 40 feet and working from scaffolding

Why This Role?

• If you enjoy hands-on work, troubleshooting, working independently, and interacting with customers, this is an opportunity to turn those strengths into a rewarding technical career.
• Competitive benefits package
• $21 to $27/hr plus overtime 
• No previous window or glass experience required. If you’re mechanically minded, dependable, and take pride in doing quality work, we want to hear from you.

About Us:

TPD is a leading workforce solutions provider with a mission to help individuals succeed by providing access to opportunities in jobs, careers, and professional development. A niche provider serving North America, we specialize in placing skilled candidates within the Manufacturing, Semiconductor, and Mining industries. Whether you seek flexible or permanent positions, we assist in starting, changing, or advancing careers in a way that aligns with your goals.

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process.