Hotel Conference and Groups Manager

Coordinate hotel groups at AC Hotel Old Montreal using event operations and bilingual French and English communication. Work onsite in Old Montreal.

Reporting to the Director of Sales and Marketing, the Conference Manager oversees group operations from contract signature through client departure. The position coordinates reservations, deposits, event documentation, rooming lists, departmental communication, arrivals, stays, and post-stay closure. Marriott systems knowledge is an asset.

Key Responsibilities:

• Create groups in PMS, MARSHA, and Delphi systems
• Track deposits, proformas, payments, and finance coordination
• Produce BEOs and distribute Group Resumes on time
• Coordinate departments, meetings, arrivals, and stay requests
• Verify billing, close files, and attribute Bonvoy points

Requirements:

• Strong organization and rigor in operational coordination
• Ability to manage multiple group files simultaneously
• Excellent communication skills across hotel departments
• Bilingual French and English communication
• Marriott systems knowledge considered an asset

Bring rigorous group coordination, event documentation, and bilingual communication to AC Hotel Old Montreal’s conference operations.