Host/Hostess

Job description:

We are looking for a friendly, organized, and professional Host/Hostess to be the first point of contact for our guests at The Powder Room on Yorkville — a curated nightlife destination where high fashion, luxury mixology, and the energy of Toronto’s elite social scene come together.

The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is passionate about hospitality. This position is being posted to fill an existing vacancy.

Key Responsibilities

• Greeting guests warmly upon arrival and manage waitlists efficiently
• Escorting guests to their tables and providing menus
• Maintaining an organized seating chart and coordinating with servers
• Answering phone calls, managing reservations, and responding to guest inquiries
• Ensuring the entrance and host stand are clean, organized, and presentable
• Assisting with guest flow to maintain a smooth dining experience
• Handling guest concerns with professionalism and escalating when necessary
• Performing other duties as assigned by management to support daily operations and team success

Qualifications

• Previous hosting or customer service experience is an asset
• Strong interpersonal and communication skills
• Ability to multitask and stay organized under pressure
• Positive attitude and team-oriented mindset
• Flexible availability, including evenings and weekends
• Must be legally able to work in Canada

Be part of something bold. Be part of  The Powder Room , where the night begins with style.

We thank all applicants, only those to be interviewed will be contacted.

Other Information

Our company does not use artificial intelligence to evaluate or select candidates. All hiring decisions are made by our recruitment team to ensure a fair and transparent recruitment process.

We are committed to fostering an inclusive, equitable, and barrier-free workplace. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodation is available upon request for candidates participating in all stages of the recruitment and selection process.

Work Location: In person