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Manager, Operations - Minwagoming Centre for Indigenous Health Research and Education

$107.5k - $134.38k per year

University of Ottawa

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Posting Reason:
New Position
Job Type:
Employee

Anticipated Duration in Months (for contracts and temporary assignments):
N/A

Job Family:
Business Operations

# of Open Positions:
1

Faculty/Service - Department:
Strategic Planning and Implementation

Campus:
Roger Guindon Hall

Union Affiliation:
N/A

Date Posted (YYYY/MM/DD):
2026/10/19

Applications must be received BEFORE (YYYY/MM/DD):
2026/10/30

Hours per week:
35

Salary Grade:
Non-Union Grade NM1

Salary Range:
$107,503.00 - $134,379.00

About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position Purpose:
Provides strategic and operational leadership for the Minwagoming Centre for Indigenous Health Research and Education and is accountable for its effective administration, resource management, program delivery, and day-to-day operations. Serves as the central operational lead for the coordination and integration of Indigenous academic and learner-related activities across the Faculty of Medicine’s educational portfolios, supporting Indigenous learners throughout their educational journey, including Undergraduate Medical Education (UGME), Postgraduate Medical Education (PGME), graduate education, and other relevant health education programs.

Translates the Centre’s strategic priorities into coordinated operational plans and initiatives that advance Indigenous health research, education, reconciliation, and meaningful engagement with First Nations, Inuit, and Métis communities. Supports the Faculty of Medicine’s strategic priorities and commitments to reconciliation, Indigenous health, and social accountability through the Centre’s programs, services, partnerships, and learner supports.

Ensures the effective integration of people, resources, programs, projects, partnerships, and administrative functions to support a coordinated and cohesive Indigenous learner experience across the Faculty. Fosters collaborative relationships across the Faculty of Medicine, the University, affiliated health-care organizations, Indigenous communities, governments, and external partners.

Specific Accountabilities:
Operational Leadership: Provides leadership for the day-to-day operations of the Centre by developing operational plans, establishing priorities, coordinating activities, monitoring performance, and ensuring the efficient and effective delivery of programs, services, and initiatives aligned with the Centre’s mandate. Coordinates briefing materials, reports, committee documentation, and operational updates for senior leadership, advisory committees, and external partners.
Academic and Educational Leadership: Provides strategic and operational leadership for the Centre’s academic and educational mandate and oversees Indigenous education and learner-related activities across the Faculty’s educational portfolios, including UGME, PGME, graduate education, and other relevant programs. Provides operational oversight of the Indigenous Undergraduate Medical Education (UGME) Program and works collaboratively with the Indigenous leaders within the Faculty, program directors, academic and administrative leaders, faculty members, learners, Elders, Knowledge Holders, Indigenous communities, and relevant Faculty and University partners to ensure the effective coordination, integration, and continuity of Indigenous academic programming and learner supports. Leads and supports the planning, implementation, evaluation, and continuous improvement of Indigenous health education, curriculum initiatives, learner experiences, faculty development, mentorship, recruitment and retention, and other academic activities, ensuring alignment with the Centre’s mandate, Faculty priorities, accreditation requirements, Indigenous ways of knowing, cultural safety, and Indigenous community engagement. Identifies gaps, emerging needs, and opportunities; develops integrated processes, resources, and operational practices; facilitates communication and coordination across programs and portfolios; and monitors learner needs, program outcomes, and operational effectiveness to strengthen Indigenous learner recruitment, admissions, transition, progression, wellness, community connection, and successful completion across the educational continuum.
Strategic Planning: Leads the implementation of the Centre's strategic priorities through annual operational planning, project management, performance measurement, and continuous quality improvement. Monitors progress toward objectives and recommends operational improvements to enhance effectiveness.
Partnership and Community Engagement: Develops and maintains collaborative relationships with Indigenous communities, Elders, Knowledge Holders, researchers, learners, faculty members, affiliated hospitals, governments, Indigenous organizations, and community partners to support the Centre's priorities and ensure initiatives are community-informed and culturally responsive.
Program and Project Management: Directs the operational planning and delivery of multiple concurrent projects related to Indigenous health education, research, community engagement, and reconciliation initiatives. Establishes timelines, allocates resources, manages risks, monitors deliverables, and evaluates outcomes.
Human Resources Management: Manages the Centre's administrative and professional staff, including workforce planning, recruitment, onboarding, performance management, coaching, professional development, workload allocation, succession planning, and employee engagement. Fosters an inclusive, respectful, and culturally safe workplace consistent with university policies and Indigenous values.
Financial Management: Develops and manages the Centre's operating and project budgets. Monitors expenditures, prepares financial forecasts, authorizes expenditures within delegated authority, ensures compliance with University financial policies, funding agreements, and reporting requirements, and recommends resource allocation to support operational priorities.
Continuous Improvement: Identifies opportunities to improve operational efficiency, client service, organizational effectiveness, and administrative processes. Implements innovative practices that strengthen the Centre's capacity to deliver high-quality programs and services.
Communications and Events: Oversees operational planning for meetings, ceremonies, educational activities, cultural events, community gatherings, and knowledge-sharing initiatives. Coordinates communications that promote the Centre's activities and strengthen engagement across the Faculty and Indigenous communities.

Knowledge, Experience and Skills:
Essential Qualifications:
Undergraduate degree in Indigenous Studies Public Administration, Business Administration, Health Sciences, Education, or a related discipline, or an equivalent combination of education and experience.
Minimum of seven (7) years' experience working at a post-secondary institution, government agency and/or community organization in the area of Indigenous education, community services and programs.
Minimum of two (2) years of management experience in operations, administration, financial management, project management, human resources. Public event and protocol management.
Lived Indigenous experience and extensive knowledge and understanding of Indigenous culture, history, education, protocols and practices learned through active Indigenous community engagement.
Experience working with Indigenous communities, organizations, governments, academic institutions, health systems, or research environments.

Other Qualifications:
Extensive knowledge and understanding of Indigenous history, culture, traditions, education, as well as Indigenous community resources and services
Experience in developing organizational performance measurement frameworks (setting objectives, targets, strategies, initiatives, performance indicators)
Demonstrated success and strong business and partnership development skills. Proven ability to create long-term and mutually beneficial relationships are essential
Excellent communication skills to interact with various partners. Ability to clearly present information in writing to internal and external parties
Demonstrated experience leading multidisciplinary teams and managing organizational operations.
Experience managing complex budgets and multiple concurrent projects.
Motivated and driven to identify and develop new opportunities
Excellent organizational skills
Strong interpersonal skills and the ability to work in a team and cross-cultural environment
Bilingualism in English and French (oral and written)
Knowledge of an Indigenous language an asset

#LI-Hybrid

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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