Service Centre Specialist (1 Year Contract)
$41k - $50k per yearCarerx
Positionâ¯Summary
CareRx is Canada’s leading provider of pharmacy services to seniors living communities, long-term care homes, retirement homes, and group homes. We are committed to delivering superior medication management and clinical support through our extensive network of pharmacy professionals.
The Service Centre Specialist plays a critical role in providing phone support or completion of ticket creation for all requests from Pharmacy and home partner teams. Ticket escalations and follow up to required organizational leadership is also performed for high priority issues
Why you should join CareRx
Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.
Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.
Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.
Defined Work Schedule: Offers a healthy work-life balance with predictable hours.
Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.
Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.
Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.
Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.
Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together.
Role Accountabilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, scripts, and tools appropriately to ensure incident resolution.
- Support pharmacy application (Kroll), providing instruction & log in troubleshooting
- Troubleshoot diverse technologies including laptops, desktops, tablets, and printers
- Data entry and research as required to troubleshoot customer problems.
- Documenting processes and procedures
- Assisting the IT / Technology department with any project or emergency that arises
- Working with vendors to log tickets and follow ups on requests.
- Key Performance indicators being tracked against:
- Talk time per call
- Time to answer calls
- Tickets created
- Tickets Solved
What You Bring To The Team
- Experience: 2-3 years LTC pharmacy experience preferred
- Skills: Proficiency with MS office/Outlook, Familiarity with Salesforce preferred but not required. Team player, Detail oriented
Working Conditions (this is particularly relevant for our pharmacy or field-based roles)
- ·Work Environment: Remote work – Laptop and cell phone provided
- ·Physical Requirements: none
- Hours of work: 8 hour shifts on rotating schedules (7am -3pm, 8am -4pm, 9am-5pm, 12pm to 8pm) On call shifts required after the 12pm to 8pm shift (3 hours from 8pm to 11pm)
Compensation Range: $41,000 to $50,000 annually. Actual pay rate will be based on the individual candidate’s credentials and experience.
Location: This is a remote position.
Opportunity: This is a current existing position.
AI Disclosure: CareRx does not use AI to screen candidates
Application Process:
CareRX welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.
All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.
$55k - $65k per year
...and reside in a location that is within a commutable distance. This is a 1-year fixed term contract position. Role Overview You are a highly motivated and skilled Bilingual Client Services Specialist with experience in providing exceptional customer service in a call...Contract workFull timeFixed term contractWork at officeRemote workRelocationMonday to fridayFlexible hours$53k - $58k per year
...and highly motivated individual to join our Technical Services team as a Technical Support Specialist. The ideal candidate must be a quick learner, a problem... ...great communication and organization skills. This is a 1 year contract opportunity. You Will Have The Opportunity...Contract workFull timeFixed term contractRemote workFlexible hoursShift work$80k - $90k per year
...Who We Are At Momentum Financial Services Group, we help people move forward by reimagining... ...who need it most. With more than 40 years of experience, we’re the team behind Money... .... The Job: Employee Communications Specialist We’re seeking an Employee Communications...Contract workTemporary workWork at officeRemote work$40k per year
...Summary: A unique administrative customer service role with an incentive! Reporting to... ...is completed; Enters daily reports, new contracts, one times, Electronic Site Management (ESM... ...SKILLS AND EXPERIENCE: One or more years of customer service related experience...Contract workFull timeWork at officeHome office$75k per year
...Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career! The Site Merchandising Specialist (1 Year Contract) owns the on-site customer experience end to end — from product onboarding and weekly homepage planning to landing page...Contract workHourly payPermanent employmentFull timeSeasonal workLive InWork at officeShift work- ...Content & Community Specialist (1-Year Contract) Hybrid/Remote | Marketing & Communications | Youth Engagement & Storytelling Why you’ll love this role: Your work will amplify youth voices. You’ll play a key role in bringing real, authentic youth stories to life across...Contract workFull timeRemote work
- ...Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career! The Site Merchandising Specialist (1 Year Contract) owns the on-site customer experience end to end — from product onboarding and weekly homepage planning to landing page optimization...Contract workFull time
$85k - $156k per year
...Job Type: Temporary Contract Work Model: Hybrid Reference code... ...and operated professional services firm in our country, we are proud... ...required skills: Minimum of 8 years of progressive experience in... ...mental health support benefits, a $1,300 flexible benefit spending...Contract workTemporary workFlexible hours- ...WPP Media’s Shared Financial Services team is seeking an Accounts Payable... ...invoice processing. This contract role is ideal for an early-career... ...month/product and Google Doc Centre (as applicable) Review... ...Skills and Experience ~0–2 years of Accounts Payable or Media Finance...Contract workWeekly payWork at office
$90k - $115k per year
...initiatives that strengthen Salt’s connection to future creative, digital, and marketing professionals. EXPERIENCE & SKILLS: ~5–7 years of experience in full-cycle recruitment or talent acquisition, ideally within a creative, digital, or integrated agency environment....Contract workLong term contractInternshipSeasonal workWork at office$54.63k per year
..., ON Status: Fixed Term Anticipated Start Date: June 22, 2026 Contract End Date: December 31st, 2026 Interviewing Timeline: June 15th to June 19th The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining...Contract workFull timeFixed term contractLocal area$85k - $100k per year
...Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart, Canada’s largest non-bank branch network, and a leader in...Contract workLong term contractFull timeTemporary workWork at officeImmediate startRemote work$80 per hour
...Position: IT Build Specialist (Governance/COE) Location: Hybrid, 3x per week in office (Toronto, Downtown) Structure : Contract, 1 year Pay: Up to $80.00 p/h inc. -- We have a great new opportunity to support one of our Financial Services clients in a contract...Contract workWork at office- The successful candidate will act as a creative sales enablement communicator and project manager, who coordinates all department engagements, creates and executes internal marketing and communication, and helps prepare for and conduct sales learning experiences to help Sales...Contract workFull time
$67.5k per year
...CONTRACT ENHANCED CLIENT SERVICES SUPERVISOR Homes First Society develops and provides affordable, stable housing... ...August 02, 2027 Salary: $67,500 per year Submit Resume to: lavanya.sivakumar@... ...and mental illness. At least 1 years experience supervising unionized...Contract workFull timeInternshipMonday to fridayShift workNight shiftAfternoon shift$75k per year
...Governance, Policies, and Compliance, we are hiring a Compliance Specialist for a one-year contract. As our new Compliance Specialist, you will support... ...If you require accommodation for disability, please notify Human Resources at 1-(***) ***-****. #LI-Hybrid #LI-DNI...Contract workLong term contractFull timeInterim roleWork at officeRelocationFlexible hoursShift work3 days per week- ...Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative mortgage programs and insured GIC deposits. We help... ...Directors including proficiency in Board portal software (Diligent). Years and Range of Experience Required to Perform the Job: With a...Contract workFull timeWork at officeFlexible hours
$60k - $65k per year
...This is a mid-level, execution-focused contract role ideal for an early-career candidate interested... ...? Here's what we're looking for ~2+ years of experience in food, operations,... ...here Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh...Contract workWork at officeRemote workWork from homeFlexible hours2 days per week3 days per week$65k - $75k per year
...the influencer space, including social media platforms, talent management, and content optimization. Please note that this is a 1 Year Contract opportunity. What You'll Do Here: Support talent operations across the agency, including onboarding, workflow...Contract work$53k - $65k per year
...are better for people and better for the planet. For more information visit . TITLE: Research and Development Technician 1 Year Contract LOCATION: Onsite in Scarborough COMP RANGE: $53000 to 65000 annually Compensation is determined based on experience qualifications...Contract workFull timeInternshipManual laborWork at office$46.4k - $69.6k per year
...and meet people where they are. The HR Service Centre Representative plays a key role within Meridian... ...Employee Inquiry Resolution (Tier 1 Support): ~ Provide first-level human... ...Designations/Certifications ~2 or more years’ experience in HR Operations, HR Service Centre...Contract workFull timeWork at officeRemote work- ...opportunities and risks. Requirements KEY QUALIFICATIONS ~10+ years of experience in residential real estate sales, leasing,... ...Experience managing external consultants, agencies, brokerages and service providers. ~ Excellent communication, presentation and stakeholder...Contract work
$80k - $90k per year
...Who We Are At Momentum Financial Services Group, we help people move forward by reimagining... ...who need it most. With more than 40 years of experience, we’re the team behind Money... ...contributions. The Job: Employee Communications Specialist We’re seeking an Employee...Contract workTemporary workWork at officeRemote work- ...and gambling concerns. The Jean Tweed Centre is building capacity to transform the level... .... Rate of Pay: $24.59 - $28.93 1 FT Contract position available (8-hour shift) Schedule... ...team members, case managers, and external service providers Support referrals to community...Contract workLong term contractPermanent employmentImmediate startShift workNight shift
$65k - $80k per year
...are looking for a highly organized, proactive, and tech-savvy Project Coordinator & CEO Operations Manager to join our team on a 1-year contract (mat leave coverage). This is a dual-function role that sits at the intersection of project management and executive support. You...Contract workFull timeFor contractorsInternship$61.9k per year
...Job Description The Canadian Translation Specialist role is a one-year project role that is responsible for supporting the communications department with translation needs for the French-Canadian employee population. Translated copy must be accurate to maintain tone...Full timeWork at officeLocal area$73.81k - $92.25k per year
...Description UHN is Canada’s #1 hospital and the world’s #1... ...Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation... ...Salary Range: $73,808 - $92,250 per year Hours: 37.5hr/week Shifts... ...Position Summary The Budget & Contracts Specialist will facilitate research...Contract workRemplacementPermanent employmentFull timeInternshipWork at officeFlexible hoursShift work$42.8k - $48.2k per year
...Lerners provides a full range of legal services throughout Southwestern Ontario. Lerners... ...The ideal candidate will have over one (1) – two (2) years of experience working in a similar position... ..., in records management, or in a copy centre Reception experience is considered an...Full timeInternshipWork at office$90k - $120k per year
...of the company, we would love to hear from you! This is a 1 year contract that ends Oct 1 2027** What you’ll be responsible for: Owning... ...Mental health online platform and counseling & coaching services Volunteer day #LI-AL2 At Lightspeed, we carefully consider...Contract workFull timeRemote workFlexible hours$55k - $65k per year
...who care about each other, the work we produce and the client service we provide. We go to great lengths to foster a professional, supportive... ...an open vacancy for an Accounting Coordinator. This is a 2 year contract that is best suited for someone who is detailed oriented and a...Contract workDaily paidFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Centre Specialist (1 Year Contract). Be the first to apply!
- automotive service advisor Toronto, ON
- pia client service associate Toronto, ON
- parts service advisor Toronto, ON
- client service associate Toronto, ON
- human services program specialist Toronto, ON
- facility service associate Toronto, ON
- environmental services worker Toronto, ON
- developmental service worker Toronto, ON
- vehicle service attendant Toronto, ON
- youth services officer Toronto, ON