People Business Partner - LATAM Based

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

We build and scale our own brands.

We invest in AI and automation like few others in eCom.

We test fast, grow fast, and help you do the same.

Be part of a dynamic, diverse, and talented global team.

100% Remote, USD competitive salary, paid time off, and more.

Key Responsibilities

This role is not about “HR administration.” It’s about building high-performing teams and driving transformation in a global, tech-driven environment. You’ll be the go-to expert for your business area, guiding leaders on how to attract, grow, and retain world-class talent while ensuring our people experience scales with our business ambition.

• Own the full employee lifecycle : hiring diagnosis, scorecards, onboarding, development, and retention.

• Act as trusted advisor to leaders , ensuring people decisions align with business and performance goals.

• Partner with TA and Total Rewards on hiring priorities, budgets, and org capacity each quarter.

• Ensure hiring excellence : every role backed by a scorecard, level, and job description; lead strong onboarding.

• Own performance management : reviews, calibrations, succession planning, plus IDPs for top talent and PIPs for low performers.

• Lead org structure reviews , closing efficiency gaps and redesigning teams for scale.

• Drive transformational initiatives tied to growth, operational excellence, or culture.

• Analyze ENPS/engagement data and co-own L&D programs to close skill gaps and boost retention.

• Coach leaders and employees , and ensure policy compliance while strengthening leadership routines with PMO/Process/Audit teams.

• 5+ years as a senior-level People/HR Manager or HR Business Partner in dynamic, fast-growth or multinational environments.

• Proven experience partnering directly with functional leaders to influence strategic decisions.

• Hands-on expertise across performance management, workforce planning, talent development, and organizational design.

• Strong analytical skills to define KPIs, monitor dashboards, and optimize processes.

• Certified in project management (or willing to complete a 4-month asynchronous PM course paid by Trafilea).

• Excellent communication skills in English (written and verbal) — comfortable working cross-functionally and globally.

• Demonstrated experience supporting your assigned functional area (e.g., Marketing, IT, Finance, or Operations).

• Strategic thinker with the ability to translate people insights into measurable business outcomes.

• A proactive, empathetic, and detail-oriented approach to leadership and collaboration.