Senior Product Manager - Flight Connectivity

About the Role

As the Product Manager for Flights Supply, you will lead the critical execution of integrating global airline and third-party partners to scale our inventory and ensure a world-class booking experience.

You will own the technical delivery and continuous optimization of our supply ecosystem, leveraging AI-driven automation to accelerate partner onboarding and drive industry-leading performance across price competitiveness, bookability, and latency.

This is a high-impact role where your ability to bridge complex API architecture with commercial goals will directly determine the depth and reliability of Hopper’s flight marketplace.

This role is 100% remote.

What would your day-to-day look like

• Lead the end-to-end integration of external flight supply partners including airlines, aggregators, and GDS via high-performance connectivity APIs.

• Translate complex commercial and technical requirements into clear product specifications for shopping, booking, and post-booking automation.

• Prioritize and manage a high-velocity roadmap focused on improving integration quality, reducing time-to-market, and minimizing system defects.

• Monitor and optimize core supply metrics such as price competitiveness, booking success rates, and API latency to ensure a seamless user experience.

• Collaborate with engineering teams to build scalable, stable backend solutions that align with internal platform standards.

• Implement AI-native solutions for anomaly detection in pricing, automated issue handling, and partner data mapping.

• Work closely with commercial and partner success teams to onboard new supply sources and resolve performance gaps in availability or functionality.

• Standardize integration processes to improve the scalability of partner onboarding and operational efficiency.

• Communicate progress, technical hurdles, and performance results to cross-functional stakeholders across the business.

An ideal candidate has

• At least 6 years of product management experience, specifically within high-growth, execution-focused environments.

• Technical fluency in APIs, backend systems, and third-party integrations to effectively partner with engineering on complex connectivity challenges.

• A data-driven approach to product ownership with the ability to define, track, and move needle-moving metrics like conversion, bookability, and latency.

• An AI-native mindset and a strong interest in applying machine learning to automate repetitive workflows and improve data quality.

• Exceptional collaborative skills to navigate the intersection of engineering, commercial operations, and external partner requirements.

• Professional experience in travel, flights, GDS, or supply-heavy domains to provide a deep understanding of airline distribution and pricing logic.

• Familiarity with inventory management or booking systems to drive improvements in post-booking automation and ancillary coverage.

• Exposure to AI-driven products or data enrichment workflows to accelerate partner onboarding and operational efficiency.

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.

• Hopper covers 100% of the premiums for group insurance plan.

• Hopper offers life, short term and long term disability coverage.

• HSA that covers eligible medical and dental expenses.

• All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.

• All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.

• Please ask us about our very generous parental leave, much above industry standards!.

• Unlimited PTO.

• Carrot Cash travel stipend.

• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.

• Entrepreneurial culture where pushing limits and taking risks is everyday business.

• Open communication with management and company leadership.

• Small, dynamic teams = massive impact.
  

More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.

Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.

Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.

Come take off with us!

#LI-REMOTE