Receptionist/Concierge
Chartwell Retirement Residences
Receptionist/Concierge
The Opportunity
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and contribute to a safe, comfortable, and engaging atmosphere.
What You’ll Do
Welcome residents, families, and visitors, and respond to inquiries with care
Answer phones, route messages, and manage incoming and outgoing mail
Maintain accurate records, files, and office documentation
Assist with billing, accounts payable/receivable, and daily bank deposits
Support the team in keeping the residence safe, secure, and well-organized
Ensure health, safety, and confidentiality policies are always followed.
What You’ll Bring
Secondary school diploma (Grade 12) or equivalent required
Previous experience in a receptionist, clerical, or bookkeeping role
Proficiency in Microsoft Word and Excel; working knowledge of office systems
Exceptional communication and customer service skills
Ability to multitask, prioritize, and remain calm under pressure
Comfort interacting with seniors, families, and visitors with warmth and empathy
Organized, self-motivated, and able to work both independently and in a team
What We Offer
A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits
Opportunities for leadership development and career growth
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
Ability to manage physical and mental demands of the role
Must be prepared to respond to emergency situations
Clear Criminal Background Check, VSS and TB Test where required
$18 - $19 per hour
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$18.62 per hour
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$37.11k - $38.71k per year
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