Operations Lead – 2

Our client, a top banking client in Canada is looking to hire Operations Lead - 2 for their team with a contract for 12 Months with potential extension. Hybrid - 2 days in Downtown Toronto Office. Schedule Hours: standard 37.5hrs/week, (might have to support on weekends or nights as required) Possible OT - Yes Typical Day in Role: The DevOps Specialist contributes to the ongoing support and operations for applications within Global Finance and Risk Technologies.

• The incumbent will handle Application Production Operations.
• The incumbent will be a key contact with application development teams to ensure Production operations are automated and efficient.
• Support the Operations of critical Risk Applications such as Bancware (Asset Liability Management -ALM), RCRR, iFRS9, and others.
• assessments into Application Operations Maturity and provide automation improvement recommendations to development teams
• Executing/monitoring Monthly/Quarterly Operations (shift hours will be required)
• Ensuring ongoing communication of Operation status, completing regular status reports and escalating issues, as required.
• As a part of a support team provide excellent services and become a trusted advisor to customers via proactive and enthusiastic social engagement, technical depth and highest level of customer satisfaction in every interaction.
• Recommend and implement improvements, document knowledge in the form of incident notes and technical articles through team's knowledge base and Bank-wide social media. Prepare, coordinate and lead technical trainings for end users and team members.
• Work effectively in a team environment by :

• Collaborating with other team members, internal customers and other bank teams
• Acquiring knowledge from peers as from self-learning.
• Coaching other team/department members on the areas of expertise
• Actively participate in team's huddles

Candidate Requirements/Must Have Skills:

• 3-4 years of experience in DevOps (or) Strong system administration skills for UNIX (AIX), MS Windows
• Experience in using Tidal as a sequencer for operations and big data & hadoop
• Database query execution - MS SQL, Oracle and MS Active directory

Nice-To-Have Skills:

• strong system programming skills, Autosys, Talent and scripting.
• Ability to use modern project and issue management tools (Atlassian Confluence and ServiceNow ) for tracking own tasks and creating documentation/wiki
• Knowledge of Datastage, MS .NET or .NET Core framework and experience with MS TFS collaboration platform as an end user and/or administrator

Soft Skills Required:

• Be able to set ambitious objectives for self and the team
  • Being curious, constantly learning about new trends in IT enterprise technologies especially in the area of AI and DevOps and share the knowledge with end users and team members
• Ability to promote team's services through various internal communication channels - social media (such as Facebook Workplace) or company internal websites.

Education:

• Bachelor's degree

If you are interested in hearing more about this role, please send your updated resume in MS Word format to View email address on ifg-global.com and mention the " Operations Lead - 2 " in the subject line. Other roles can be viewed at