Associate, Credit Management and Recoveries

What is the opportunity?

As an Insolvency Associate you will work with Department managers within RCM to manage daily workflow activities within Recoveries and the Insolvency teams. You will review daily reports, complete Risk Reports and be the referral point for Insolvency Officers and third party vendor(s). You will apply analytical and problem solving skills in conjunction with delegated authorities (DA)’s to negotiate solutions for delinquent, Insolvent and written off or at risk credit products, while mitigating the bank’s financial and reputations risk. You will share your knowledge and balance your work with quality and quantity.

What will you do?

• Focus on enhancing personal and team productivity and quality measures in attainment of established Client Service Commitments (CSC’s) and/or Service Level Agreements (SLA’s)
• Utilize deep knowledge and experience of diverse RBC products, processes and services and supporting systems/applications required to transfer knowledge to employees through for processes, complex and/or specialized transactions and/or investigations
• Exercise due diligence in following RBC operational risk policies, procedures, standards and guidelines
• Use language, behaviors and actions to support a positive and productive work environment on a consistent daily basis
• Use a collaborative approach in dealing with clients, colleagues and service partners
• Contribute to the overall success of the team by sharing ideas, best practices and values, and build on ideas presented by others

What do you need to succeed?

Must-have

• 3+ years of recovery and Insolvency related experience
• Strong knowledge of RBC products, processes and services
• Proficient in using Collection Highway and Bankruptcy Highway systems
• Demonstrated passion for performance, productivity and a superior client experience
• Strong aptitude for organizing and prioritizing effectively
• Professional oral and written communication skills, and ability to interact with internal and external service partners and Vendors
• Ability to grasp complex concepts, regulatory and compliance knowledge as it relates to Collections & Insolvency
• Able to work various shifts within the business hours of 8am-6pm Monday to Friday

Nice-to-have

• Enhanced problem solving skills
• Excellent analytical thinking
• Ability to make decisions despite ambiguity
• Fluent in English and French

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive and high-performing teams
• Opportunities to building close relationships with clients.
• Career progression if you have what it takes to be the best!

Job Skills

Additional Job Details

Address

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City

Mississauga

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-05-22

Application Deadline

2026-06-06

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.