Director of Client Partnerships

Back to jobs Director of Client Partnerships Remote: Canada Apply Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training. We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one. Your impact As a Director of Strategic Client Partnerships, you will own a portfolio of enterprise client relationships and help clients translate AI workforce development into measurable business impact. You will be the strategic partner who understands the client’s business, maps the stakeholder landscape, identifies what value looks like, and mobilizes Correlation One teams to deliver against it. This is a strategic account ownership role with delivery accountability. You will build trusted relationships with senior stakeholders, shape account strategy, manage renewal and expansion risk, and turn client goals into clear roadmaps, operating plans, and growth opportunities. You will own client outcomes from strategy through execution. That includes understanding the client’s business priorities, keeping complex workstreams moving, identifying risks before they escalate, and spotting where Correlation One can expand the relationship through additional programs, services, pilots, or enterprise-wide adoption. This role is ideal for someone who is equal parts strategic account leader, executive relationship builder, commercial thinker, and cross-functional operator. A day in the life - Own the executive relationship map for enterprise clients, building trust with economic buyers, senior sponsors, program owners, and cross-functional stakeholders.

- Build and manage strategic account plans that connect client priorities, program delivery, value realization, renewal health, and expansion opportunities. - Orchestrate cross-functional teams across learning, program operations, product, marketing, analytics, sales, and leadership to deliver against client commitments and business outcomes. - Anticipate delivery, adoption, stakeholder, renewal, and expansion risks. Create clear mitigation plans and drive internal accountability before issues become client escalations. - Lead client check-ins, executive updates, and business reviews that translate program data, client feedback, and business context into decisions, next steps, and a clear value story. - Identify renewal, upsell, cross-sell, and expansion opportunities by understanding the client’s business goals and shaping the right Correlation One solution around those goals. - Create repeatable account-management practices, including stakeholder maps, account plans, transition templates, executive business review formats, value measurement tools, and renewal/expansion playbooks. - Track and report on the metrics that matter: client health, stakeholder engagement, program quality, learner adoption, business impact, renewal risk, expansion readiness, and account growth. - Partner with Sales and Growth leadership on commercial strategy, SOW development, renewal planning, and expansion sequencing. Your expertise - 8 to 12+ years of experience in strategic account management, enterprise client success, consulting, business transformation, workforce transformation, or complex program delivery. - Proven ability to own complex enterprise relationships from strategy through execution, including stakeholder management, delivery oversight, value realization, renewal health, and expansion planning.