Medical Claims Administrator

Job Responsibility:

Are you a recent graduate in Health/Office Administration, Psychology, Nursing, or any Health related field? OSI is a well-established Canadian Company in the business of care and we are looking for driven, caring individuals who share our same passion for helping individuals to return to work.

The Disability Management Associate role is an important resource to Organizational Solutions Inc. staff. The successful candidate will be trained and mentored in: administrative claims / case management; training initiatives; proactive reporting and planning; claim review, support, and key performance metrics monitoring. The Disability Management Associate role is responsible for the performance of administrative duties and managing day-to-day disability claims. You are responsible for assisting employees, and communicating with stakeholders in a professional manner on their behalf, in order to return individuals to work. You will be expected to support the organization in managing day-to-day administrative responsibilities and reports. Our team consists of Occupational Health Nurses, Physicians, Psychologists, Ergonomists, Kinesiologists, Mental Health Professionals, Case Managers, and Paralegals who are all supported by processes and a team of individuals that strive for high quality results and a return to work focus.Our philosophy, principals, operational model and especially our people, all work together to deliver on our passion: The RIGHT care, at the RIGHT time, for the RIGHT outcome ©.

Primary Duties and Responsibilities:

· Maintenance and development of practices and procedures for internal claims and disability management services

· Prepares reports and agendas

· Case Manager Administrative Tasks - Complete specified administrative tasks on all cases (eg. Faxing, forms preparation, employee follow-ups)

· Assist with any / other administrative duties, as requested

· Bilingual ( French/English) is an asset but not required

Minimum Required Skills and Experience:

Relevant Education or Continuing Education in Health / Sciences, such as: Medical training, Medical Terminology, Occupational Health, Disability Management, or Paralegal continuous education

· Critical thinking skills, analytical reasoning

· High sense of urgency and prioritization skills

· Excellent customer service and communication skills (both written and verbal)

· Able to work as a key member of a team as well as independently.

· Ability to work within set procedure and policy to ensure the privacy protocols and standard operating procedures are adhered to at all times

· Strong proficiency and skills in the Microsoft Office Suites

· Office environment

· Ability to sit for prolonged periods of time

· Occasional travel to client locations, when needed

Reporting Relationship:

· Accountable for Assigned Team Lead

· Self-managed company, accountable to KPM's and goals

If this position interest you please apply!

OSI is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.

Organizational Solutions Inc. is committed to fair and accessible employment practices.

We will accommodate people with disabilities during the recruitment, assessment, hiring processes, and employment. Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• Day shift

Work Location: Hybrid remote in Sherwood Park, AB