Admissions Services Team Assistant

Job Responsibility:

Position Purpose and Summary

The Admissions Services Team Assistant receives and processes domestic and international inquiries and applications for admission into the University. Admissions duties involve verifying and validating supporting documents; admitting applicants; and processing deposits. The Admissions Services Team Assistant also performs clerical support functions such as routine data entry, data verification of student information, updating lists/forms, creating correspondence, and performs other duties related to admissions as required.

Key Areas of Accountability

• Oversee data entry and record maintenance for students, relationships, and organizations in the admissions funnel, including record creation and correction.
• Process applications, admissions decisions, and related fees; maintain and update student application and admission information; produce routine correspondence; and update the Admissions team as to student status and additional follow-up.
• Evaluate applications for admission and related documentation, as assigned by the Manager, Admissions Services Team.
• Authenticate official documents for North American and International applicants according to established procedures and guidelines.
• Keep current regarding updates or changes to evaluation procedure or Admission requirements as outlined in the University calendar or directives given by the Manager, Admissions Services Team.
• Complete all mail inquiry, acceptance, confirmation, and rejection packages, problem solve associated issues including returned mail and email.
• Maintain a high level of departmental and University confidentiality regarding all databases, student, and other records.
• Assist in a variety of seasonal projects and tasks as determined by the Manager, Admissions Services Team to assist with seasonal peaks of workload.
• Understand and work within the dynamics of the Admissions Services Team and Enrolment Management group and ensure that the team's purpose is achieved.

The Person

Skills and Abilities

• Excellent organizational skills.
• Strong computer skills, including word processing, and familiarity with large databases.
• Proven multi-tasking and time management skills.
• Accurate keyboarding skills at 60 wpm.
• Work well in a high-volume environment and fulfill the demands of the position at peak periods (ex. application deadlines and registration periods).
• Exercise tact, discretion, good judgement, and diplomacy.
• Effectively work with and manage relationships with staff, faculty, and students in a tactful, pleasant, and helpful manner.

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Affirm and support TWU's mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, focused. A winsome personality with a positive and friendly attitude.

Servant-Leader Way of Life: Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

Reports: None

Reports to: Manager , Admissions Services Team

Standards & Requirements

Education : Two years' post-secondary training or equivalent experience required.

Experience : 1-2 years required in office settings which includes administrative responsibilities. Experience in an academic/admissions setting and experience with international cultures is an asset.

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Benefits Of Working At TWU:

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU's fitness/gym facilities and the Norma Marion Alloway Library.
• Discounts and perks for the on-site Trinity Western Outfitters bookstore and cafeterias, as well as shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and reimbursement for annual wellness/recreation related purchases).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
• Free employee parking on campus.
• Special community events throughout the year.
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University's mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact Human Resources.

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.