Business Analyst (Insurance)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Experience: 6+ Years

Key Responsibilities
Business Analysis & Requirement Management
· Gather, analyze, document, and validate business requirements from stakeholders.
· Conduct workshops, interviews, and requirement elicitation sessions.
· Create detailed Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flows.
· Translate business needs into clear functional and technical specifications.
· Perform impact analysis for proposed changes and enhancements.
· Ensure traceability of requirements throughout the project lifecycle.
Insurance Domain Expertise
· Analyze and support business processes related to:
o Policy Administration
o Claims Management
o Underwriting
o Billing and Payments
o Renewals and Endorsements
o Insurance Product Configuration
· Work closely with business users to improve operational efficiency.
· Support regulatory and compliance initiatives affecting insurance products and processes.
· Understand P&C, Life, Health, or Commercial Insurance business processes.
Data Analysis & PL/SQL
· Write complex SQL queries for data analysis, validation, reconciliation, and reporting.
· Analyze large datasets to identify trends, anomalies, and business insights.
· Work with database teams to review stored procedures, packages, triggers, and functions.
· Validate data migration and transformation activities.
· Support UAT and production issue investigations using Oracle database and PL/SQL.
Application & Technical Collaboration
· Collaborate with development teams working on Java-based applications.
· Understand application architecture and integration points.
· Participate in solution design discussions and provide functional inputs.
· Review technical designs to ensure alignment with business requirements.
· Coordinate with developers, architects, QA teams, and project managers.
Testing & Quality Assurance
· Create and review test scenarios and test cases.
· Support SIT, UAT, and regression testing.
· Perform requirement validation and defect triage.
· Ensure delivered solutions meet business expectations.
Stakeholder Management
· Act as liaison between business users and technical teams.
· Conduct project status meetings and requirement walkthroughs.
· Present findings, recommendations, and business cases to senior stakeholders. Manage stakeholder expectations and address business concerns proactively.
Required Qualifications

Experience
· 6+ years of experience as a Business Analyst.
· Minimum 3-5 years of experience in the Insurance industry.
· Proven experience working on large-scale application development or enhancement projects.
· Experience working in Agile and Waterfall environments.
Insurance Domain Knowledge
Strong understanding of:
· Policy Administration Systems
· Claims Processing
· Underwriting Operations
· Insurance Product Lifecycle
· Premium Calculation
· Billing & Collections
· Regulatory Compliance Requirements
Technical Skills
· Strong SQL and PL/SQL expertise.
· Experience querying databases
· Knowledge of stored procedures, packages, triggers, and views.
· Understanding of Java/J2EE-based applications.
· Familiarity with frameworks such as:
o Spring Boot
o Spring MVC
o Hibernate/JPA
o EJB
· Knowledge of REST APIs and system integrations.
· Experience with data mapping and data analysis.
Tools & Technologies
· SQL Server Database
· SQL Developer / TOAD
· JIRA

The base compensation range for this role in the posted location is: 90,000 - 100,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.