Account Manager (Commision Only)

Company Description:

We are a fast-growing hiringstart up looking for a hands-on, proactive Account Manager . In this role, you will be responsible for finding new leads and maintain those relationships to create an active portfolio of client accounts, understand their hiring and talent needs, and work closely with our internal recruitment and product teams to deliver seamless service. You thrive in a fast-paced environment, love problem-solving with limited information, and want to help build the future of our startup.

Role Description

The Account Manager is a full-time, remote based in Toronto, ON, responsible for managing and building new key client staffing relationships. This role will be reporting to the Managing Partner on dailyweekly overseeing contract performance, monitoring service standards, and coordinating with operations teams to resolve issues promptly and effectively. The Account Manager will analyze account performance, support budgeting and forecasting, and identify opportunities for service improvements and growth. Daily activities involve communicating with clients, preparing reports and presentations, participating in site visits and meetings, and collaborating with internal stakeholders to ensure alignment with client expectations and company standards. The role also includes supporting implementation of new initiatives, ensuring compliance with company policies and relevant regulations, and contributing to a safe and inclusive workplace.

Qualifications

• Client Relationship Management: Serve as the main point of contact for assigned client accounts, building long-term trust and high satisfaction.
• Understand Hiring Needs: Partner with clients to grasp their specific job roles, company culture, and hiring goals. Previous experience managing staffing contracts from clients for Finance, Technology, Product, Manufacturing, IT, Administrative roles, etc.
• Cross-Functional Collaboration: act as a 360 recruiter and account manager to make sure client hiring pipelines move smoothly.
• Account Growth & Retention: Identify opportunities to expand services, drive repeat business, and handle contract renewals or upsells.
• Performance Tracking: Monitor key account metrics, prepare progress and reporting updates, and proactively solve any delivery or service issues.
• Startup Agility: Roll up your sleeves to handle operational tasks, experiment with new processes, and contribute feedback to product and growth strategies.

Experience:

• 2–4 years of experience in account management, client success, sales, or recruitment/staffing.
• Startup Mindset: Comfortable with ambiguity, fast changes, and autonomous problem-solving.
• Communication Skills: Strong written and verbal communication skills to speak confidently with hiring managers and corporate executives.
• Tech-Savvy: Familiarity with Microsoft Office; Exel, Word, Outlook, PowerPoint. Previous experience with SuccessFactors, Workday or similar applicant tracking or modern office software.
• Education: Bachelor’s degree in Business, Marketing, Human Resources, or a related field (or equivalent practical experience).

What We Offer

• Commission Based Only Role
• Remote-friendly
• Direct impact on a high-growth startup’s trajectory
• Collaborative, fast-paced, and learning-driven team culture