Service Coordinator / Coordinateur des services
Everguard Fire and Safety
Service Coordinator
Kamloops, BC | Everguard Fire and Safety
Are you an organized, solutions-driven professional who thrives in a fast-paced environment where service, scheduling, and customer experience come together?
At Everguard , we’re looking for a proactive Service Coordinator who enjoys coordinating field service operations, supporting technicians, and ensuring exceptional service delivery-while contributing to meaningful work in fire and life safety.
Why Join Everguard?
- Make an Impact - Support fire safety solutions that protect people, property, and communities across Kamloops and the Interior region every day.
- Collaborative Team Environment - Work alongside experienced technicians, operations leaders, and a supportive branch team.
- Professional Development - Build your career in a high-demand, essential services industry with opportunities to expand your skills in service coordination, operations, and client management.
- Work-Life Balance - Enjoy the lifestyle Kamloops offers, with shorter commutes, access to nature, and a strong local community.
- Benefits That Work for You - Competitive compensation, comprehensive health, dental, vision, life & disability coverage, and employer-matched RRSP.
What You’ll Do
In this role, you’ll be at the center of our service operations - ensuring everything runs efficiently while delivering a high-quality customer experience:
- Coordinate and maintain schedules for field service technicians
- Create and manage customer work orders, ensuring service requirements are completed on time
- Communicate effectively with technicians to support service delivery and resolve issues
- Assist technicians with customer requests, inspections, and service coordination
- Prepare quotes and process invoices for service work
- Produce fire inspection reports and compliance certificates
- Maintain accurate client, product, and service data in ERP systems
- Provide responsive, professional customer service to both internal and external stakeholders
- Support inventory management , including warehouse and truck stock replenishment
- Ensure administrative processes and recordkeeping are completed accurately and efficiently
- Demonstrate safety leadership by following company HSE policies and best practices
What We Offer
- Competitive base salary
- Professional growth and advancement
- Ongoing training and development in a technical service environment
- A supportive, team-oriented workplace culture
What You Bring
- Minimum 2+ years of experience in a fast-paced service, coordination, or administrative role
- Experience in industrial, construction, or technical service environments is an asset
- Scheduling or dispatching experience is considered a strong advantage
- Strong organizational skills with high attention to detail
- Excellent communication and customer service abilities
- Ability to manage competing priorities and adapt in a dynamic environment
- Self-motivated, collaborative, and solution-oriented mindset
- Comfortable learning and using ERP and other technology systems
- Equivalent combinations of education and experience will be considered
- Successful candidates will be required to provide a current Certificate of Conduct
Protecting What Matters. Growing Together.
Every role here contributes to a greater mission-protecting lives, supporting communities, and delivering solutions our clients can depend on.
If you’re ready to combine your coordination skills to a role where your work truly matters - and build a long-term career in a stable, growing industry - we want to hear from you.
Apply Today!
Vacancy posted 4 days ago
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