Assessment Services Specialist

Job Responsibility:

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at

NOTE: This is a temporary position ending on or before June 2025 with the possibility of extension.

Working in NAIT's Department of Student Learning Success reporting to the Assessment Services Supervisor, this position is focused on internal and external exam invigilation administration, correspondence to emails and phone and a wide spectrum related to the Assessment Centre business. A successful candidate for this position will be self-motivated, detail-oriented and, above all, a strong team player. Well-developed communication skills, a desire to deliver both excellent customer service and administrative support will also be critical to success.

Key Responsibilities:

• Act as a point of contact for incoming inquiries to Assessment Services; provide information to students, schools and program areas related to exam schedules, procedures, etc.
• Schedule and administer exams
• Ensure compliance with appropriate procedures, testing standards and security measures
• Maintain confidentiality of student records and documentation
• Assist in coordinating assessment schedules with program areas and off campus assessments
• Assist with bookings for online courses and communicate with instructors regarding online student exam schedules
• Work directly with students to find suitable solutions to exam conflicts
• Maintain up-to-date database information on available invigilators
• Aid in sending midterm and final exams to external invigilators and ensure exams are returned to course instructors for grading
• Assist daily with IELTS processes and procedures
• General administrative duties such as supplies requisitioning, office equipment maintenance, developing and maintaining student files and records, attending meetings, preparing agendas, and correspondence

Skills & Abilities:

• Significant knowledge of the related policies, guidelines, and procedures
• Significant knowledge of related administrative theories and principals
• Knowledge of related software
• Good understanding of related customer service methods and techniques
Good understanding of office equipment

Qualifications:

• Completion of grade twelve
• Related post-secondary certificate or diploma, preferably a diploma in Business or Office Management
• Minimum 3 years' related experience
• Equivalencies may be considered

Remuneration : $48,257.04 - $62,451.48 annually, plus a comprehensive benefits package. (Classification - Administrative Support V).

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

At NAIT, people matter.

We're proud to have been named one of Alberta's Top Employers for 13 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

At NAIT, you are part of a community that makes a difference in the lives of students, staff and industry clients and partners. The NAIT culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. We are committed to equity, diversity and inclusion and are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. NAIT is committed to advancing equity and cultivating inclusion throughout the hiring process. We especially encourage applications from Aboriginal and Indigenous people, Black and racialized people, gender and sexually diverse (2SLGBTQIA+ and women) people, immigrants, and people with disabilities.

What we offer

We've created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

Additional requirements

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

Accommodations

NAIT is an inclusive employer and strives to hire a diverse workforce. If you are contacted by us regarding a job opportunity, please don't hesitate to contact us if you require any accommodation during the selection process. Please contact us via email at View email address on ca.edajobs.com.

We thank you for your application, however, only those selected for an interview will be contacted.

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