Coordinator, Transportation

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Under the direction of the Transportation Supervisor, the Transportation Coordinator supports the transportation operations through efficient Load planning, Routing and coordination of freight movement to and from the Regional Distribution Centers (RDC) out to the stores. The incumbent will work in collaboration with the Operations team to keep business flowing in a safe, efficient, and timely manner. This person also works with stores, vendors, and carriers to resolve issues on a regular basis with a key focus on customer service to ensure customer order requirements are met and delivered on time.

• Provide effective support to internal and external customers, working in collaboration to ensure completion of work in a safe, efficient, and accurate manner

• Maintain and develop carrier relationships and scheduling to meet operational targets; ensure the routing of loads and scheduling of third-party carriers

• Work collaboratively with the distribution center (DC) Operations team on load planning to ensure all deliveries are made on time; ensure that customers are notified if there are delays

• Work with stores, vendors, carriers, and the DC Operations team to ensure transportation questions, concerns, issues, and plans are addressed and communicated effectively

• Facilitate all transportation-related documents to ensure required paperwork is completed accurately and that appropriate documentation, including BOLs, packing slips, load sheets, and routing sheets, is maintained

• Prepare, audit and submit all transportation-related invoice processes-track BOLs, validate invoices for accuracy, submit them for payment and monthly financial accruals

• Ensure all work is conducted according to health and safety policies and legislation

• Troubleshoot transportation issues and concerns by working directly with carriers

• Monitor and track Transportation Key Performance Indicators (KPI)

• Maintain and update weekly outbound delivery forecast

• Coordinate trailer/yard organization with the Operations team

• Monitor individual and shared team Email Inbox’s and respond in a timely manner

• Appropriately respond to calls and emails from stores, carriers and the Operations team

• Perform other duties as required

• Post-secondary education in transportation or supply chain (preferred) or equivalent industry experience

• One to three years of experience in transportation and/or supply chain

• Familiarity with distribution center operations

• Good interpersonal skills to foster a team-oriented work environment, organizational and time management skills

• Analytical and troubleshooting skills to resolve complex problems; initiative and creative problem-solving skills

• Ability to manage multiple tasks at the same time in a fast paced/stressful environment

• Familiarity with Ministry of Transportation (MTO) regulations

• Transportation dispatch and fleet management experience (an asset)

• CITT (CCLP) certification completed or underway (an asset)

• Ability to work with Microsoft Office suite (Outlook, Word and Excel) and analyzing data

• Demonstrated flexibility; ability to readily adapt to change and equate change with opportunity

By joining the RONA family, you’ll enjoy many benefits, such as:

• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)

• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.

• Career growth opportunities within the company

• An inclusive and safe working environment

• Promotion of work-life balance

• An employer that’s involved in the community

• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.