Human Resources Business Partner (Contract)

About Us:

Zensurance is redefining commercial insurance for Canadian businesses. 

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. 

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

This role sits within the People and Culture team and reports directly to the People Chief of Staff, providing hands‑on support to our Senior HRBPs and their client groups. It’s a 12-month parental leave coverage contract, with the potential for an additional 6-month extension. You’ll manage the full employee lifecycle—from seamless onboarding and training through engagement, performance management, and offboarding—while maintaining our HRIS (Workday) and ensuring all policies, documentation, and the employee handbook remain accurate and up to date. In this role, you’ll also drive key HR initiatives, partner with internal and external stakeholders to address people‑related challenges, and help foster our vibrant company culture through events, communications, and recognition programs.

Responsibilities

• Provide comprehensive HR support to our Senior HRBPs and their client groups.
• Manage the entire employee lifecycle, ensuring a smooth and supportive experience from onboarding and training to performance management, engagement, and offboarding.
• Drive HR initiatives, including rolling out company-wide policies and procedures and partnering with leaders to align employee needs with business objectives.
• Maintain HR systems and documentation, overseeing our HRIS (Workday), including absence management, and keeping all HR documentation, policies, and the employee handbook accurate and up-to-date.
• Collaborate on HR needs, working with internal and external partners to address HR and business requirements, legal risks, and investigations.
• Foster a vibrant culture by planning and executing employee events like celebrations, team-building activities, and recognition programs.
• Managing internal communications, such as Slack and other tools.
• Ensure a warm welcome for new hires, coordinating onboarding events and developing engaging activities to integrate new employees into Zensurance's culture.
• Assisting the HR Director with a variety of daily tasks and ongoing projects to contribute to the overall success of the HR team.

Qualifications

• 5+ years of Human Resources experience in an HR Generalist and/or Specialist role.
• Subject matter expertise in employment law, including ESA and Human Rights policies.
• Experience with Workday and Google Suite is mandatory.
• Demonstrated experience in leading, designing, and communicating internal human resources policies and processes.
• A deep understanding of talent management, the employee lifecycle, organizational culture, performance reviews, and disciplinary action.
• Strong prioritization skills to adapt to various projects and day-to-day tasks.

Benefits & Perks at Zensurance:

At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.

Work Your Way

• Remote-first setup for added flexibility 

• Home office allowance to create a comfortable workspace

• Top-tier tech: "Office in a box" with all necessary tech equipment

• Half days before public holidays: Enjoy half days before long weekends

❤️ Your Health, Your Way

• Flexible health and dental plans for families, including mental health support

• Health & personal spending accounts to invest in wellness your way

• Parental leave top-up, because family comes first

Investing in Your Growth

• Education assistance reimbursement for courses, conferences, books, and memberships

• Opportunities to learn from industry experts and grow your career

Staying Connected

• Weekly Friday huddles to share updates and connect across teams

• Virtual & in-person team-building events to strengthen our culture

We’re building something special. Come be a part of it!

Who We Are:

Business is hard work, but insurance doesn’t have to be!

We empower business owners with simple, tech-driven insurance solutions through our online platform. 

Our success is fueled by our team-oriented culture and four core values:

DELIVER –We set ambitious goals and achieve them.

INCLUDE –We foster an open and safe space for all.

INTEGRITY –  We do what’s right.

INVENT –We create straightforward, innovative solutions.

AI Tools and Your Interview:

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

Thank You!

We review every application with care to find the best fit for our team.

While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!