Sales and Customer Service Coordinator

Job Responsibility:

About the job

Thirst First Refreshments is an established and reputable office coffee, water and refreshments provider in Western Canada headquartered in the Fraser Valley. We are committed to providing our customers with unique, innovative and world-class service and products that enhance and contribute to a healthy and enjoyable office environment.

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We empower our team with training and industry-leading best practices to ensure they continuously build upon their skill-sets and remain challenged. While we work hard, we also acknowledge the need for work-life balance by providing a flexible and social environment. Our employees enjoy:

· Comprehensive Medical and Dental Benefits

· Great choices of coffee, tea and snacks

· Awesome company culture

· Competitive compensation with room for advancement

We have an opening for a full-time Sales and Customer Service Coordinator based out of our new head office in Surrey, BC.

This role will report to the Vice President of Sales and work closely with our Sales and Client Solutions Teams.

We are committed to following all Covid-19 safety regulations while providing full training and onboarding for a successful transition.

POSITION: SALES AND CUSTOMER SERVICE COORDINATOR

SCHEDULE: MONDAY - FRIDAY HOURS: 7 AM - 3 PM (Negotiable)

SALARY: Offer based on experience and skillset

START DATE: April 2021

ACCOUNTABILITIES:

· Sales team support including account administration and assisting the sales team.

· Sales analysis and reporting as needed by customers and the sales team.

· Data entry such as updating CRM, promotional emails.

· Follow up communication with new and current clients on installations and services

· Marketing support when needed to assist with updating sales support materials, demo coordination and trade shows.

QUALIFICATIONS:

· 2+ years of sales and/or customer service experience

· Strong computer skills with a high level of proficiency using MS Office and Google Suite of software

· Knowledge of QuickBooks an asset

· Highly organized, multi-tasker with the ability to prioritize projects

· Strong attention to detail and accuracy in work

· Outstanding verbal and written communication skills

· Positive attitude and high energy level

· Passionate about coffee, tea and people

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work remotely

• No

Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Vision care

Schedule:

• 8 hour shift

Experience:

• customer service: 1 year (preferred)
• Sales support: 1 year (preferred)
• Microsoft Office: 1 year (preferred)
• Google Suite: 1 year (preferred)

Work Location: In person

Expected start date: 2024-07-02