Service Retail Team Lead
$60k - $80k per yearFull-time
Lethbridge VW
Job Responsibility:
Overview We are seeking an experienced Automotive Service Professional to join our Service Drive Through team. The successful candidate will have a positive and cooperative demeanor while exhibiting strong leadership qualities and a drive for success. This individual must have a proven track record of success in the automotive service industry and strong problem solving capabilities.
This is an opportunity to join a unique and passionate brand, steeped in history and experiencing unprecedented growth through a powerful lineup of high quality products. Be part of that growth by helping build on our loyal client base through excellent customer service!
Duties
- Lead and mentor our team of Service Advisors to ensure maximum performance.
- Develop and implement processes the ensure an Extraordinary Customer Experience for our guests.
- Assist the Fixed Operations Manager with efficiently dispatching work into the shop.
- Resolve escalated customer situations in a manner beneficial to all parties.
- Monitor and administer training as needed to accomplish the goals of the company.
- DRIVE the team to achieve high performance results!
Qualifications
- Proven experience in Automotive Service
- Positive outlook.
- Drive to achieve results.
- Quick and precise decision making abilities.
- Strong leadership attributes.
Job Type: Full-time
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
Language:
- French (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Vacancy posted 1 day ago
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