Senior Change Manager
$88 per hourInfotek Consulting Inc.
Senior Change Management Specialist
Location: Toronto, ON | London, ON | Winnipeg, MB
Work Model: Hybrid (3 days per week in office)
Contract Term: June 29, 2026 to June 30, 2027
Rate: Up to $88/hour
About the Opportunit
yWe are seeking a Senior Change Management Specialis t to lead end to end change management and project readiness activities for complex, cross functional business initiatives. This is a business and operations focused role supporting large scale transformation programs within a highly regulated environment
.The successful candidate will work closely with business leaders, operations teams, technology partners, and delivery stakeholders to drive organizational readiness, adoption, and successful business outcomes
.Key Responsibilitie
- sLead end to end change management and project readiness activities for complex, cross functional initiatives
- .Partner with business leaders to define problem statements, business objectives, desired outcomes, and success measures
- .Gather, analyze, and document change management deliverables while ensuring alignment to business goals and outcomes
- .Support the development and maintenance of current state and future state business process models across people, process, and technology
- .Develop and support operational readiness and sustainment plans, including roles, responsibilities, handoffs, and operational impacts
- .Collaborate with Technology, Change Management, Process, and delivery teams to support the rollout of technical and business changes
- .Provide status reporting, updates, and insights to support operational and executive decision making
- .Ensure all change management activities align with established enterprise standards, methodologies, and best practices
- .Identify and proactively manage change risks, gaps, dependencies, and readiness concerns
- .Contribute to the continuous improvement of change management practices, templates, standards, and training materials
.Required Qualification
- s8+ years of experience leading change management initiatives within large, complex organizations
- .Strong hands on experience in change management, training, process optimization, operating model design, and outcome definition
- .Demonstrated ability to support large scale programs and projects in regulated environments
- .Experience partnering with technology teams on organizational readiness, adoption planning, and implementation support
- .Strong understanding of project and program delivery lifecycles, including governance, testing, implementation, and operational readiness
- .Exceptional stakeholder management skills with the ability to engage and influence senior business and delivery leaders
- .Ability to balance enterprise standards with practical, delivery focused execution
- .Excellent communication, documentation, facilitation, and presentation skills
.Preferred Qualification
- sExperience supporting initiatives within Wealth Management, Insurance, Group Benefits, Operations, or similarly complex business domains
- .Experience working across enterprise transformation, business process improvement, or operational readiness programs
.Additional Informatio
- nThis is a business and operations focused role
- .Not an IT Change Management position
- .On call availability may be required during migration weekends and key implementation activities
Vacancy posted 13 days ago
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