Product Owner Role With Cibc Toronto
CIBC
Elevate client interactions as a Product Owner at CIBC, located in Toronto. This role focuses on transforming contact centre operations through strategic product management and teamwork. At CIBC, the Product Owner will influence strategic product initiatives, guiding functional teams towards implementing productive client workflows. You will employ both agile and waterfall delivery methods, focusing on optimizing processes and addressing client pain points. The position offers a hybrid work model for enhanced work-life balance.
Key Responsibilities Define the vision and roadmap for the contact centre
Create clear user stories and manage backlogs efficiently
Lead team-oriented agile ceremonies and execution meetings
Monitor and validate performance post-release to enhance results
Facilitate stakeholder engagement and governance updates
Requirements Over 5 years of experience in product ownership
Robust background in technology and client engagement
Certifications in agile methodologies preferred
Capable of performing data-driven decision-making
Knowledge of compliance and risk in financial services
Join CIBC to leverage your product management skills and enhance client experience through strategic initiatives in Toronto. #J-18808-Ljbffr
Vacancy posted 3 hours ago
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