Team Lead, Infrastructure & Cloud Operations

Fredericton, NB

Reference #JG-NBL-9517



Meridia Recruitment Solutions has partnered with Alcool NB Liquor (ANBL) on their search for a Team Lead, Infrastructure & Cloud Operations to join their team.



As one of Atlantic Canada’s Top Employers for 2025 and 2026, ANBL is proud of the people-first culture they’ve built together with their team members and the passion their team brings to work every day.



Alcool NB Liquor (ANBL) is New Brunswick's provincial Crown corporation responsible for the purchase, importation, distribution, wholesale and retail sale of alcoholic beverages across the province. They are passionate about their purpose of giving back to New Brunswickers by responsibly enhancing occasions, providing a superior service experience to their customers, spending time in their communities, and fostering strong relationships with their industry and vendor partners. With a corporate head office and over 70 retail locations, ANBL operates alongside Cannabis NB (CNB) as one IT team with shared IT infrastructure and solutions, working in close partnership with Service NB and other 3rd party service providers to deliver reliable technology services across the organization.



Position Scope:

Reporting to the Manager, Infrastructure & Cloud Operations, the Team Lead will be responsible for providing day-to-day leadership, coordination, and oversight across the technical operations team. This role serves as the central coordination point for infrastructure delivery, ensuring consistent execution across network, systems, end-user computing, and cloud functions. The Team Lead will also lead major incident response, support operational governance, and drive continuous improvement across tools, processes, and service quality.



Responsibilities:

• Prioritize and assign daily work across the technical team based on operational urgency, service commitments, and project priorities
• Provide direction and structure to technical staff, ensuring tasks are well understood and effectively executed
• Coordinate ongoing maintenance, enhancements, and implementations that support the infrastructure stack
• Ensure consistent execution of operational processes including monitoring, incident resolution, change management, and asset lifecycle management
• Lead coordination during major incidents, acting as the escalation point for the operations team and ensuring timely resolution and follow-up
• Coordinate technical contributions to project-related deliverables, aligning team availability with project managers and the Infrastructure & Cloud Manager
• Ensure environments, infrastructure dependencies, and technical prerequisites are in place for solutions delivery
• Reinforce adherence to standards, documentation requirements, and quality expectations across all technical work
• Identify operational inefficiencies and contribute recommendations for improving infrastructure processes, tooling, and monitoring

Position Requirements:

• Post-secondary education in Information Technology, Computer Science, or a related field
• 5+ years of experience in technical infrastructure or systems roles
• 2+ years of experience leading or coordinating a technical team
• Solid understanding of infrastructure domains including networking, servers and storage, endpoint management, cloud services, and data centres
• Knowledge of ITIL-aligned operational processes, including incident, problem, change, and asset/lifecycle management
• Experience working across multiple infrastructure domains (network, systems, EUC, monitoring, cloud)
• Ability to work under pressure and manage multiple priorities simultaneously

Assets:

• ITIL Foundations certification
• CompTIA A+ or Network+ certification

To express interest in this opportunity please apply online by clicking “Apply Now” below:

For more information about this exciting opportunity please contact Jamie Grant, Partner, at Voir email sur meridiarecruitment.ca or Nick Leadbetter, Senior Recruitment Specialist, at Voir email sur meridiarecruitment.ca . If you require accommodation to participate in the recruitment process, please let Nick know.

Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.

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