Maintenance Duty Manager

Primary Objective of the Position:

The successful applicant will maintain Cargojet’s aircraft at the highest level of reliability and ensure duties are performed in accordance with Cargojet’s MCM, MPM, and Technical documentation.

Principle Duties and Responsibilities:

• Assign, co-ordinate, and ensure the timely completion of work being carried out by the Technicians and Apprentices at their base.


• Perform required and forecasted aircraft inspection duties, to assure that Airworthiness requirements are met, and ensure that all maintenance personnel perform work in accordance with the required Airworthiness Standards.


• Ensure vehicles and equipment are cleaned after each shift for handover.


• Ensure that all unserviceable components are properly tagged, drained and cleaned & returned to quarantine stores.


• Complete and certify all necessary maintenance forms, log books and paperwork in accordance with Cargojet’s MCM, MPM and Procedures manual.


• Shall be knowledgeable with all company and government manuals/documents pertaining to the work being performed at the station.


• Responsible for the training of Line Maintenance employees.


• Manage the required staffing levels, interview, and hire employees, conduct employee performance reviews and disciplinary measures in accordance with Company policies.


• Responsible for shift schedule to include shift rotations, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees.


• Responsible for managing all payroll documentation including overtime sheets, time-off requests and master payroll sheets for submission.


• Coordinate Maintenance Shift Handovers.


• Schedule and conduct employee meetings.


• Responsible to meet shift workload requirements.


• Responsible for the Quality Control of the work performed at the Base.


• Communicate with other Duty managers, and Directors of Maintenance.


• Ensure a clean and safe workplace for employees.


• Ensure all GSE unserviceable equipment reported to the GSE department.


• Report all SDR (Service Difficulty Report) findings to the Quality Assurance Manager.


• To maintain the sub-base library including technical and regulatory manuals.


• To ensure that all maintenance records are completed correctly, filed and that applicable records are forwarded to the main office of Cargojet Airways.


• Responsible for your training and the training of the direct reports, ensuring employees remain current with all technical and regulatory training requirements to function in their assigned role


• Ensure a clean and safe workplace for team members.


• Ensure compliance with Safety Management System (SMS) and safety / security policies, procedures and standards..


• Perform any other duties as assigned by the Base Manager, Directors, or Vice Presidents of Maintenance.

Key Objectives:

• Team Members are required to possess an Aircraft Maintenance Engineers licence issued by the Ministry of Transport (Canada) which permits them to certify aircraft as ready and is in sound condition for flight.


• This is mechanical work at the skilled level involving the repair, rebuilding, overhaul, maintenance and servicing of aircraft operated by Cargojet and mechanical repair work on accessories, hangars, base equipment and machinery.


• Assignments are made to employees by means of oral or written instructions.


• Repair and maintenance and inspection of the condition of aircraft and engine, the making of repairs, replacements, and adjustments and the inspection of essential components such as electrical, avionics or hydraulic, pneumatic, engine systems, brakes and controls.


• Performs and directs performance of structural repairs on the aircraft.


• Certifies aircraft as airworthy in accordance with Ministry of Transport Standards.


• Is responsible for shop equipment, airside equipment and vehicles and maintenance support equipment.


• Performs other related duties as assigned on Cargojet’s fleet of aircraft and equipment in an efficient and effective manner with a high degree of quality.


• To reduce or eliminate premature component failures and provide a high level of aircraft Dispatch Reliability.

Key Responsibilities: 

• Service, inspect, troubleshoot and repair Cargojet’s fleet of GSE Equipment.


• Ensure that all GSE equipment are maintained and serviced in a timely manner.


• Carries out assignments of daily GSE maintenance and overhaul programs.


• Checks condition of Equipment, makes repairs, replacements and adjustments, in accordance with approved maintenance procedures.


• Report Safety issues through the SMS system and to Supervisor.

Key Competency Requirements: 

• Required to lift weight 50 lbs (fifty pounds) for component replacements.


• Ability to operate high lifts, fork-lifts to gain access to aircraft.


• Ability to work from heights and on ladders.

Knowledge, Abilities, and Skills:

• Thorough knowledge of GSE maintenance procedures and inspection systems


• Knowledge of GSE materials and parts.


• Knowledge of safety precautions and fire prevention.


• Proficiency in the use of measuring instruments and test equipment.


• Ability to pass written exams required by the provincial Ministry.

Education, Training & Experience:

• Education normally obtained through years of progressive education and Post-Secondary Aircraft Technical Training and Aircraft Endorsement courses.


• Valid Aircraft Maintenance Engineer's Licence issued by the Ministry of Transport.

Location & Work Environment:

• Required to work in a hangar or outdoors.


• Shift work.

Physical Standards:

• Physically capable of performing the duties assigned.

Minimum Qualifications:

• Must hold a valid Transport Canada AME M2 License.


• Type Rating or experience with B757, B767, B777.


• Required to obtain a Restricted Area Identity Card (RAIC) and Airside Vehicle Operator's Permit (D AVOP)


• Ability to use computers – MS Word & Excel.


• Must have excellent communication skills, problem-solving abilities.


• Ability to multi-task and work well under pressure.

Important to Know:

• Cargojet is an equal opportunity employer. We thank you for your interest. Only those candidates selected for an interview will be contacted. 


• We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.


• At Cargojet, we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment, we require all employees to abstain from consuming Cannabis, in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.