Senior Manager, Fraud Analytics & Solutions Implementation (Toronto)

Fraud Analytics & Vendor Implementation Lead

Join a high‑impact team at the forefront of fraud prevention and digital transformation. In this newly created role, you will lead the implementation and optimization of a next‑generation fraud orchestration platform that connects multiple vendor solutions into a single, streamlined experience. You will work closely with Fraud, Product, Technology, and Business leaders across the bank, gaining exposure to enterprise‑wide initiatives that directly protect customers and reduce fraud losses.

This is a hybrid role requiring 2‑3 days in the office located at 100 King Street West. No direct reports – an individual contributor position.

Core Responsibilities

• Perform sophisticated data analytics to identify known or newly emerging criminal behaviours among customers and employees.
• Identify and understand new and emerging patterns of fraud, both external and internal.
• Develop and maintain models, metrics, scenarios, profiles, and parameters to improve the effectiveness of fraud detection systems.
• Support the development and execution of strategic initiatives in collaboration with stakeholders.

Key Skills & Experience

• 5+ years of experience writing complex SQL queries.
• Advanced knowledge of statistical analyses.
• Proven expertise in identifying fraud through metrics and database queries in SQL and/or SAS.
• Experience with fraud vendors such as ThreatMetrix, Alloy, and Biocatch.
• 5+ years of implementing controls and onboarding/implementing fraud vendors.
• Expertise with PowerPoint slides, MS Excel (pivot tables, conditional formatting), and ideally Power BI.

Qualifications

• 7+ years of relevant professional experience with mastery in a related field.
• Advanced technical knowledge in fraud management, security, statistical analysis, behavioral modeling, risk management, and technology related to fraud or criminal risk.
• Strong oral and written communication skills.
• Advanced analytical and problem‑solving abilities.
• Ability to influence and collaborate across functions; strong teamwork and intergroup collaboration skills.
• Capability to manage ambiguity and make data‑driven decisions.