Multi-Location Bakery Sales Manager

Share in something more with a career at COBS Bread

2026 Top 50 Best Workplaces in Canada ™ by Great Place to Work

Our Role

When you work with COBS Bread, you’re part of a workplace that is committed to providing you with an experience that will help you rise to any occasion. We’re here to encourage you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team player who wants to make an impact.

Our Sales Managers are leaders in the bakery and manage, motivate and inspire the sales team. They are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Multi-Location Sales Manager to share their love of freshness with our loyal customers.

We are looking for a hands on Multi-location Sales Manager who will liaise with the Franchise Owner to provide a high level of in-bakery operational support across four locations. With focus on training, guidance, and oversight to deliver improvements in bakery sales, standards and consistency. They will also support in delivering strategies and activities that will contribute to bakery success and bakery growth.

What you will be responsible for:

Main Responsibilities:

•     Act as key problem solver and first point of contact to offer practical solutions to operational challenges in bakery

•     Conduct regular bakery visits to evaluate and assess franchise compliance with merchandising, customer experience and product quality, and support implementation of changes as necessary

•     Provide in-bakery training and operational support to increase bakery sales where necessary

•     Support functions such as sales training, bakery training, hiring, and team development

•     Co manage in-bakery paperwork including schedules, sales reports, production schedules and other reports required by bakery

•     Coordinate and implement local marketing initiatives

•     Provide and coordinate in-bakery training to optimize bakery production schedule and plans

•     Support and deliver in-bakery development for bakery team members

•     Monitor and ensure bakeries meet standard expectations. E.g., merchandising aligned to operational standards and marketing campaigns

•     Comply with relevant Occupational Health & Safety (OH&S) policies

•     Other responsibilities and projects as assigned

Requirements

What you bring to the table:

•     Minimum 2 years direct work experience in retail, hospitality, baking, or other related industry

•     Minimum 1-2 years operations experience is preferred

•     Ability to analyze data insights to drive change in key performance metrics

•     Proven ability to drive consistency and performance across locations

•     Ability to drive both top-line sales and bottom-line profitability through practical operational actions, support, and training

•     Skilled in on-the-job coaching, talent development, and developing a high-performance culture

•     Strong interpersonal skills to build trust and rapport with the team

•     Strong attention to detail

•     Strong problem-solving and analytical skills

•     Demonstrated ability to train, coach, evaluate and develop others

•     Knowledge of bread production as asset

•     Experience in customer service management

•     Knowledge of OH&S, FSP, and First Aid Operations

Why You Were Bread for This

• You have previous experience managing different locations and have had experience as a multi-location manager
• You demonstrated outstanding customer service skills
• You are a bright, energetic individual who can help create a happy and vibrant workplace
• You are a great communicator, problem solver and critical thinker
• You have 1+ years’ manager experience in a similar role, ideally in the food service or hospitality industry
• You have a basic knowledge of financial management skills, including cash management and banking.
• You are a capable people manager and leader with proven experience in recruitment, selection, retention, staff development and disciplinary procedures.

Physical Requirements

• Continuous standing/ walking for all tasks
• Constant use of both hands
• Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning
• Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level

Perks & What You’ll Feel Good About

• Managing a few locations of high performers in a fun work environment
• Our training program – Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program and our Gold Leadership Development program.
• Career advancement opportunities – We have a stake in helping passionate team members grow and have more impact in the business and community.
• Complimentary products on us every shift
• And more, including benefits for all full time employees

While we thank you for your interest, only those selected for interviews will be contacted.

About COBS Bread

With over 130 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada every day. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer service.

COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.