Bilingual CX Specialist — Remote (French/English)
Phoenix
Phoenix in Canada is seeking a Bilingual Customer Experience Coordinator (Remote) to guide patients through our telehealth platform, answer questions in English and French, and help them manage their accounts, orders, and treatment plans. This remote role may include occasional weekend hours if required to support patient needs.
You will triage questions to the healthcare team, troubleshoot issues with accounts, shipments, and billing, and provide best-in-class customer service that informs
#J-18808-LjbffrVacancy posted 9 hours ago
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