lululemon Manager, Sales & Operations Planning

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Sales & Operations Planning designs systems, structures, and processes that align sales plans with DC inventory placement and fulfillment network utilization. As a centre of excellence for inventory flow optimization, we are the bridge between the Product vision and DC execution.

core responsibilities

The Manager, Sales & Operations Planning uses their expertise in inventory management/planning, forecasting, and analytics to deliver world-class solutions for complex inventory fulfillment challenges. Focusing on North America (Canada, US, Mexico), this role collaborates primarily with Regional Planning, Global Fulfillment, Order Management, and Finance teams to deliver inventory placement forecasts and strategies, proactively identify risks and opportunities, and develop processes to optimize inventory flow while constantly adapting to changes in the macro-environment. As a key leader on the team, this role is responsible for converting strategic analysis into actionable plans and driving operational execution, working with and presenting up to the VP level.

• Develop & manage DC On Hand inventory forecast models for 1-year operational and 5-year long-range time horizons

• Deliver monthly DC On Hand inventory forecast updates that reflect changes to sales/outbound, buy/inbound, and transfer plans. Understand and communicate key drivers to cross-functional partners

• Develop & manage forecasts models for North America ecom demand placement

• Lead planning of inventory placement strategies on behalf of Merchandising and Planning that optimize inventory productivity across North America, support execution including Purchase Order splits and redirects

• Partner across multiple teams to understand and optimize against fulfillment cost drivers, provide KPI metrics to FP&A partners

• Support strategic company initiatives, including project discovery, planning, and execution

• Develop and evolve a comprehensive suite of reporting and analytics to track KPIs, conduct data-driven analysis to proactively identify risks and opportunities

• Lead and develop a small team of analysts

• Partner with international S&OP teams on best practices to drive shared process improvement

qualifications

• 10+ years retail experience in a related function (inventory management, retail or supply chain forecasting, merchandising, distribution)

• 5+ years reporting and analytics (PowerBI, Excel, SQL)

• Proven people management experience

• University degree in business, inventory management, supply chain/logistics, or related field

• Proven excellence in identifying and communicating business insights to cross functional partners and management

• Prior project management experience is an asset

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.

• Possess an entrepreneurial spirit and continuously innovate to achieve great results.

• Communicate with honesty and kindness and create the space for others to do the same.

• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

• Foster connection by putting people first and building trusting relationships.

• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes
Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from  $140,200- $184,000 CAD annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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