Business Consulting Senior Manager - Business Transformation - Financial Services

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

The opportunity

We currently have career opportunities for senior managers in our Financial Services (FS) consulting practice. Our team works to build a better world by transforming businesses through the potential of our people, technology, and innovation. Emerging technologies are transforming all lines of business and requires our customers to embrace these new technological capabilities and see them as new competitive advantages.

We work collaboratively with some of the top executives in financial institutions of all sizes and scales, helping them create and realize the best solutions for the future of their business. Each project is different, so you’ll need to be able to excel in ambiguous situations and confidently navigate ever-changing circumstances. We’ll look to you to be a self-starter, have the ability to translate complex information into simple terms, manage teams, and deliver long-term solutions with confidence. On this team, you’ll have the unique opportunity to imagine the future as well as create it, where you can craft ideas and implement them for our clients.

Our engagements span from strategic assessments, target operating model designs, system / vendor selections, technology and data architecture design and implementation support of mid to large scale transformation opportunities

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

• Lead multiple client engagements – Manage and lead the delivery of small and large / complex client engagements including overseeing planning, execution, stakeholder management and delivering strategic outcomes
• Business & practice development – Assist the partner and the team by leading and managing business development initiatives including developing proposals and scoping documents, and proactively building relationships with clients and peers at EY.
• Team management – Support people development through activities such as recruitment, mentoring and counsellor programmes
• Account management & Financials – Oversee engagement financials to maintain profitability, and efficient resource allocation as well as maintain compliance with internal risk and oversight procedures
• Work with the partner, other practices and the team to execute the growth strategy and initiatives

The breadth of client engagements and new business opportunities span across the wealth and asset management, retail and commercial banking, insurance, and capital markets industries.

Skills and attributes for success

• Agile, growth-oriented mindsets.  What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. Experience in business development or delivering against financial targets in a service-oriented context is a plus.
• High-performance financial services leaders. A strong track record of management of large teams delivering strategic technology-enabled transformations and major digital implementations. Demonstrated team leadership experience in complex contexts, in addition to project management, advanced analytical and problem-solving skills.
• Great communicators.  Communication is key — we strive to bring our best interpersonal, written and verbal communication skills, whether we’re writing an e-mail, building a proposal, drafting an architecture diagram, or delivering a keynote speech.
• Curiosity and purpose. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world, and who are committed to integrity in every environment.
• Integrity and inclusivity. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust. 

To qualify for the role you must have:

• Experience leading consulting engagements with a top tier consulting firm or a specialist financial services consultancy
• A successful track record leading projects (8 years+) in financial services, with at least 3 years in a managerial role, in one or more of the following areas: wealth and asset management, retail banking, commercial and small business banking, insurance, and capital markets
• Extensive project and programme delivery experience
• Strong business writing, presentations and stakeholder management skills
• People coaching and mentoring experience
• Experience leading sales collateral development, such as proposal responses
• Deep understanding of current market trends in the financial services industry

Ideally, you’ll also have:

• Bachelor's degree in Business, Finance, Economics, or a related field; advanced degree (MBA, MS, JD, etc.) or relevant professional certifications (CFA, CPA, PMP, etc.) preferred..
• Experience in one or more of:
  • Operating model design to define target state business, operations, technology, and control partner functions
  • Capability maturity model planning, roadmap development and investment prioritization for large-scale, strategic, and transformative initiatives
  • Workforce readiness, mobilization, and sales force effectiveness
  • Channel (branch, online, mobile, contact center, relationship manager) transformation experience
  • Financial services operations, technology systems, and regulatory frameworks

What we look for

Successful candidates will have a leadership presence with a proven track record of sales and delivery in a management consulting context with established client relationships and experience in Canada.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at 

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

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