QA Analyst

Esri Canada Limited QA Analyst, Assessment Esri Canada has an exceptional opportunity for a QA Analyst to join our Assessment department. Reporting to the QA Test Lead, the QA Analyst supports the quality assurance and quality control of software products through structured testing, defect management, and collaboration with cross‑functional teams. The role focuses on executing and refining test activities, contributing to test planning and documentation, and ensuring that software solutions meet defined functional and user requirements. The QA Analyst works with moderate autonomy on assigned tasks and contributes to continuous improvement of QA processes. This role is fully remote within Canada. About us: Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics. If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team! A Day in the Life of a QA Analyst at Esri Canada:

• Execute manual and automated test cases based on established test plans to validate functionality, usability, and performance.
• Develop, maintain, and enhance test plans, test cases, and test data to support effective test coverage.
• Analyze and validate business and functional requirements to ensure clarity, completeness, and testability.
• Identify, document, and track defects, ensuring issues are reproducible, clearly described, and appropriately prioritized.
• Validate defect fixes and participate in defect triage activities in collaboration with development teams.
• Collaborate with developers, business analysts, and other stakeholders to support testing across the software implementation lifecycle.
• Coordinate and execute testing activities, including integration, regression, and user acceptance testing.
• Prepare QA metrics and provide regular updates on testing progress, risks, and issues.

What you bring to the team:

• Minimum 3 years of relevant experience in software quality assurance, software testing, or a related role.
• Demonstrated experience working with GIS applications, geospatial data, or GIS-enabled software products in a product-based or professional environment.
• Demonstrated experience using Esri technologies such as ArcGIS Pro and ArcGIS Online.
• Post-secondary degree or diploma in computer science, information systems, software engineering, GIS, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Demonstrated knowledge of software testing principles, methodologies, and test lifecycle practices.
• Proven ability to analyze requirements and translate them into effective test scenarios and cases.
• Demonstrated experience using defect tracking and test management tools within an Agile or iterative environment.
• Strong analytical and problem-solving skills applied to identifying and troubleshooting defects.
• Proven ability to manage multiple priorities and meet deadlines with minimal supervision.
• Effective communication skills for collaborating with technical and non-technical stakeholders.
• Strong attention to detail and commitment to delivering high-quality work.
• Fluency in English is essential, as this role requires regular client communication and support in English-speaking regions

Bonus points for this position: * Bilingual proficiency (English / French) is considered an asset. Compensation & Benefits: At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $73,700 to $87,500 annually, determined based on experience, skills, and internal equity. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market. What Esri Canada offers you: We prioritize our employees’ well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Days
• Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

We value authenticity and encourage candidates to bring their genuine selves to the process. Our hiring team does not use AI tools in evaluations, and we ask candidates to participate without the use of AI tools during screening calls and interviews. Esri Canada conducts recruitment through a formal interview process with authorized company representatives. We do not request payment, banking details, or personal financial information during recruitment stages. Employment offers are extended only following a structured interview process. Candidates are encouraged to apply exclusively through Esri Canada’s official career channels to ensure the authenticity of recruitment communication. Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.