Project Coordinator, JCC Strategic Initiatives & Operations

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Project Coordinator, JCC Strategic Initiatives & Operations

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $57,6160 - $71,450

Reporting to the Manager, JCC Governance and Operations, the Project Coordinator, JCC Strategic Initiatives & Operations, is responsible for planning, coordinating, and documenting Joint Clinical Committee meeting procedures. The Project Coordinator supports JCC leadership by building meeting agendas, carrying forward agenda items identified at previous meetings, scheduling and preparing presenters and guests identified by the JCC Co-Chairs, preparing and distributing JCC meeting packages, capturing minutes and decision records for each committee, and other secretariat functions. The project coordinator is expected to have excellent oral and written communication skills as they will be regularly engaging with senior staff, in addition to being responsible for formally documenting meeting proceedings. The Project Coordinator plays an instrumental role in good governance by ensuring formal processes and workflows are followed and deadlines are met, and by accurately and diplomatically recording and tracking JCC meeting decisions and actions.

The position requires strong organizational, time management, and communication skills and the ability to manage multiple priorities simultaneously. This role also requires someone who possesses outstanding attention to detail and maintains confidentiality and professionalism while communicating with leadership and committee members both virtually and in person. Initiative and strong interpersonal skills are required in working collaboratively with Ministry of Health executives, physician leads, and leadership from across Doctors of BC. Due to the nature of the team’s work and the variety of work that may be assigned to the project coordinator, adaptability, critical thinking skills, diplomacy, and a strong knowledge of the Microsoft suite of products are essential. Experience with the Zoom application is preferred.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (I):

• Coordinates information gathering and reporting, reviews trends and compares to expectations.


• Defines priorities within performance objectives and prioritizes multiple issues and opportunities.


• Conducts research to define problems and prepares responses to anticipated questions.


• Anticipates issues that are not readily apparent, identifies root causes and effects, and considers the possible outcome of potential solutions.


• Reports and identifies areas that need guidance in order to resolve complex issues.

  Building Relationships (I):

• Establishes and maintains relationships and partners with others to achieve expectations.


• Shares information and readily determines to whom to go for relevant information.


• Seeks occasional assistance and feedback in the problem-solving process.

Problem Solving (I):

• Applies problem-solving methodologies and tools to diagnose and solve problems.


• Shows empathy and objectivity toward individuals involved in the issue.


• Analyzes multiple alternatives, risks, and benefits for a range of potential solutions.


• Recommends resource requirements and collaborates with impacted stakeholders.

  Thoroughness (A):

• Identifies potential areas of conflicting priorities and vulnerability in achieving standards.


• Reviews department’s progress against established goals, objectives, service level targets, and project milestones.

• Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.


• Maintains a proactive work review and approval process prior to assignment completion.


• Solicits internal and external customer evaluation of performance and devises measures for improvement.

Communication For Results (I):

• Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem-solving.


• Seeks and shares relevant information, opinions, and judgments.


• Handles conflict empathetically.


• Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

 

Doctors of BC Team Member: Approaches work with a collaborative spirit, recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• An undergraduate degree or a specialized post-secondary diploma in a related field with up to two years of related experience, or an equivalent level of related work experience in lieu of post-secondary education.


• Detailed knowledge of the BC health care system, issues, and trends is preferred.


• Meeting coordination (including virtual meetings), minute writing, project management, and/or change management training and experience.


• Excellent written and oral communication skills, with experience in creating formal documents and emails, and proven ability to develop clear and concise communication.


• Demonstrated ability to create, follow, and improve team workflows and processes to support operational efficiency. Experience in utilizing and developing databases to track team activities is an asset.


• Adept at balancing concurrent tasks and deadlines, working with internal and external parties in a coordinated manner, and representing the department with a high level of professionalism.


• Strong problem-solving skills to respond to a wide variety of operational and strategic challenges and opportunities. Proven ability to deal with ambiguity and conflicting demands.


• Excellent interpersonal, relationship-building, and team skills. Able to collaborate effectively with team members, leaders, and external parties.


• Ability to work with diverse groups with differing interests and motivations in a diplomatic manner.


• Demonstrated proficiency with Microsoft software, particularly Microsoft Word, PowerPoint, Excel, and Outlook. Experience with Zoom and cloud-based document storage tools is preferred.


• While the role is primarily remote, proximity to Vancouver or the ability to travel is preferred due to the requirement to support some in-person committee meetings at the Doctors of BC office.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+. 

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing  to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.