Business Central Implementation Lead

About the Opportunity
We are a commercial HVAC Business, with operations based in Charlotte, North Carolina and an accounting/finance team based in Oakville, Ontario. The organization is undertaking a strategic initiative to migrate from Microsoft Dynamics GP to Microsoft Dynamics 365 Business Central, and is seeking an experienced ERP Implementation Lead to own this transition from end to end.
This is a unique opportunity for a hands-on process and systems professional to lead a full-cycle ERP implementation, working closely with the CEO, Controller, and VP of Operations, while partnering with external software vendors and consultants to deliver a smooth, well-tested transition.

Role Summary
The Business Central Implementation Lead will be responsible for analyzing current business processes and procedures across the organization, documenting existing workflows, and translating them into optimized processes within the new Business Central environment. This role requires close collaboration with stakeholders in both Oakville and Charlotte, strong project management discipline, and the judgment to identify opportunities to eliminate inefficiencies and automate manual processes wherever possible.

Key Responsibilities

• Analyze current business processes and procedures across accounting, operations, and administrative functions
• Document existing workflows within the Microsoft Dynamics GP environment
• Design and map converted processes and procedures for the new Business Central system
• Coordinate the end-to-end implementation with software vendors and third-party consultants, including the field service management system's cloud upgrade and its Business Central integration
• Plan, manage, and execute system and process testing to ensure accuracy and reliability
• Partner with the Controller and VP of Operations to ensure the new system supports operational and financial reporting needs
• Identify and eliminate redundant or outdated processes; recommend and implement automation opportunities
• Manage change and communication to ensure a smooth transition for all users, including the Charlotte-based team
• Travel periodically to Charlotte, NC to meet with administrative and operational staff, gather requirements, and support user adoption
• Provide regular project updates to the CEO and key stakeholders
• Support post-go-live stabilization, troubleshooting, and continuous improvement

Qualifications

• Proven experience leading or playing a lead role in an ERP implementation or system conversion (Microsoft Dynamics GP to Business Central experience strongly preferred)
• Strong understanding of core accounting and operational business processes (AP, AR, GL, inventory, job costing, etc.)
• Experience documenting business processes and translating them into system requirement
• Experience with workflow automation tools such as Power Automate / Power Platform, or Business Central APIs and web services, considered a strong asset
• Familiarity with AI-assisted business tools and an interest in applying them to finance and operations work considered an asset
• Process improvement (Lean or similar) and data migration experience considered assets
• Demonstrated ability to manage vendors, consultants, and cross-functional stakeholders
• Strong project management, organizational, and communication skills
• Comfortable working independently and driving a project from analysis through go-live
• Accounting designation (CPA) or related post-secondary education considered an asset
• Experience in a commercial HVAC, construction, field service, or similar project/job-costing-driven industry considered an asset
• Willingness and ability to travel to Charlotte, NC as required

What's Offered

• Full-time, on-site role based in Oakville, Ontario
• Direct reporting relationship to the CEO
• High-visibility role with significant ownership over a major strategic initiative
• Opportunity to shape systems and processes across a growing organization