Bilingual Billing Technician (Hybrid)

Job Responsibility: Cowan Insurance Group is looking for a Bilingual Billing Technician to join our team! Reporting to the Supervisor, Billing Third-Party Administration, the Bilingual Billing Technician is responsible for all billing tasks related to their assigned client portfolio. The incumbent is expected to gain a thorough understanding of the in-house billing system used to produce client billings and collaborate with other departments to ensure the completeness, accuracy, and appropriateness of billings.

What you will do:

• Perform daily operations relating to accounts receivable, including preparing customer invoices, following up for timely collection, and maintaining aging of accounts at acceptable levels.
• Analyze customer accounts, identify, address and correct issues attributing to account delinquencies.
• Maintain clear and concise documentation of the processes related to their assigned client portfolio.

What you will bring:

• Excellent verbal and written communication skills in both English and French, is a requirement
• Two or more years of billing or related experience an asset
• Strong knowledge of Microsoft Office (particularly Excel)
• Good organizational, time management and prioritizing skills
• Strong attention to detail with the ability to balance competing tasks in a fast paced environment
• Comfortable dealing with customers and company personnel at various levels

Who we are Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With over 500 employees hired out of 6 locations across Canada, we're proud to have been named one of Canada's Best Managed Companies since 2012.

We partner with leading national and international insurance companies to:

• deliver insurance and risk management solutions to businesses, organizations and individuals
• advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.

What sets us apart?

Be in good company Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together We believe in your potential. If you're looking to develop your expertise with learning opportunities and mentoring, we'll make that happen.

Benefits and perks

• Competitive salary
• Participate in our comprehensive benefits plan on day one — no waiting period
• Company-matched Retirement Savings Plan
• Company-paid training and development courses
• Community involvement
• Hybrid work environment

Are you interested?

Please apply!

This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference check.

While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.

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