Liquor Store Manager - FT (Westbank)

Otter Co-op is now accepting applications for a  Full-Time Liquor Store Manager at Angry Otter @ Westbank  located in Vancouver , BC.

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 103 years in business and over 600 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill, two bulk petroleum facilities, the Highwayman Pub in Abbotsford, and multiple gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at  .

Reporting to the Area Manager, the Liquor Store Manager leads the day- to-day operations of the department in providing quality products and services in our store. They are responsible for providing and implementing strategic direction, coaching, training, and leading team members while making safety a top priority in carrying out daily job duties. This leader will bring a positive approach; show initiative and drive results; someone who can build and maintain relationships with guests and with the team members while ensuring that the administrative requirements of the role are fully maintained.

The successful candidate will be responsible for duties such as but not limited to the following:

• Overseeing of the daily operation and management of the liquor store in accordance with company policies, procedures, and overall expectations
• Provide ongoing written and verbal feedback to the Area Manager
• Provide direction and leadership toward building an ongoing positive, highly motivated team
• Ensure the store’s merchandising standards are being managed and maintained and all programs are being implemented, measured, and managed
• Ensure the store’s housekeeping, sanitation and maintenance schedules/standards are managed and being maintained
• Directly responsible to ensure the store adheres to BCLDB operating guidelines and all government regulations in labeling, pricing, sanitation, and food safety
• Attend and actively participate in commodity, leadership, and safety meetings
• Directly responsible for team member relations, including hiring, training and development and performance management
• Provide leadership in the areas of Occupational Health and Safety (OH&S)
• Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence
• To perform other duties as assigned

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. 

Who you are:

You are looking for a career in Customer Service Management and:

• Work experience in leading and managing people is an asset as is several years' experience in the liquor industry
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and the ability to manage computer files efficiently
• Effective interpersonal, leadership and communications skills, motivation, and ability to work in a busy environment
• Effective planning, organization, and time management skills
• Strong analytical and problem-solving skills
• Demonstrate the ability to maintain relationships outside of the organization that support the organization
• Enjoy working with the public
• Must be available 7 days a week to work between early mornings, afternoons, and late evenings
• Preference will be given to those with WSET Level 2 Designation
• Valid Serving it Right Certificate required
• This position is based at the Angry Otter Liquor @ Westbank , though it may require on some occasions to travel and work at other locations as business needs arise

What’s in it for you:

• Competitive Wages
• Annual bonus program for all eligible team members
• For eligible positions: comprehensive benefits package and an employer matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co-op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence.  We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.  We support and provide an environment that allows all to bring their whole selves to work.

All successful candidates will be required to undergo a background check.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

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keywords: liquor, operations, manager, team leader, supervisor