Bartender & Guest Services Support Staff

Bartender & Guest Services Support Staff
Location: Blachford Lodge, Northwest Territories
Employment Type: Seasonal, Full-Time
Work Schedule: Rotational remote lodge schedule

About Blachford Lodge by Arctic Kingdom

Blachford Lodge by Arctic Kingdom is a premier remote wilderness lodge located in the Northwest Territories, offering immersive northern hospitality experiences in one of the most extraordinary landscapes in Canada. Accessible only by air, the lodge delivers exceptional guest experiences through adventure, comfort, personalized service, and authentic northern hospitality.

Working at Blachford Lodge is an opportunity to be part of a collaborative, energetic, and adaptable team in a truly unique off-grid environment.

Flights, accommodations, and meals are provided while working on site.

The Opportunity

We are seeking Bartender & Guest Services Support Staff to join our seasonal lodge operations team. This role is ideal for someone who enjoys hospitality, guest engagement, bartending, and creating memorable guest experiences in a remote luxury lodge setting.

This is a dynamic and hands-on role that combines bartending, dining room service, guest programming support, aurora experiences, and front-of-house operations. Successful candidates will be adaptable, guest-focused, team-oriented, and comfortable working in a fast-paced remote environment where no two days are the same.

While this position formally reports to the Assistant Lodge Manager, team members may receive day-to-day operational direction from the Lodge Manager, Executive Chef, Sous Chef, guides, or other operational leads depending on operational requirements.

What You’ll Be Doing

Bartending & Beverage Service
• Prepare and serve alcoholic and non-alcoholic beverages
• Manage guest tabs and process transactions using the Square POS system
• Maintain bar cleanliness, organization, and inventory
• Support responsible alcohol service standards
• Maintain knowledge of cocktails, wine, beer, and specialty beverages

Dining Room & Guest Service
• Provide breakfast, lunch, and dinner table service
• Set, clear, and reset dining tables
• Deliver attentive and professional guest experiences
• Communicate dietary restrictions and guest requests with the kitchen team
• Support lounge upkeep and front-of-house presentation standards

Guest Experiences & Programming
• Assist with guest activities, workshops, crafts, cultural experiences, and evening programming in collaboration with guides and lodge staff
• Support aurora viewing experiences and evening guest engagement
• Assist guests with photography support and outdoor fire preparation during aurora programming

Lodge Operations Support
• Assist with guest luggage and operational setup tasks
• Support general lodge cleanliness and organization
• Assist with activity setup and operational readiness
• Contribute positively to overall team operations in a remote lodge environment

What We’re Looking For

• Previous bartending, serving, hospitality, or guest service experience required
• Experience using POS systems, including Square, considered an asset
• Strong interpersonal and communication skills
• Professional, positive, and guest-focused attitude
• Strong attention to detail and ability to multitask
• Ability to adapt quickly in a dynamic remote environment
• Ability to work collaboratively within a small team
• Remote lodge, tourism, or camp experience considered an asset
• Valid alcohol service certification or willingness to obtain certification prior to employment

Working at Blachford Lodge

Working in a remote off-grid lodge environment requires flexibility, teamwork, professionalism, and adaptability. Team members should be prepared for changing priorities, varying schedules, and physically active workdays.

In return, you’ll have the opportunity to work in one of the most beautiful and unique environments in the world while helping create unforgettable experiences for guests from around the globe.

What We Offer

• Flights provided to and from the lodge while on rotation
• Staff accommodations and meals provided on site
• Opportunity to work in a unique remote northern environment
• Collaborative and supportive team culture
• Hands-on hospitality and tourism experience in a luxury wilderness setting

Interested candidates are encouraged to apply through BambooHR.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.