Guest Service Agent - Matrix Hotel
Crescent Careers
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
At Matrix Hotel, we are looking for our next great team member to join us on our Guest Services team. We are committed to providing you with:
- Competitive wages
- An exceptional benefit plan for eligible associates & your family members
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family members
Opportunity to grow with us
A workplace that you can be proud of, where you are valued, trusted and supported by the team
Here is what you will be doing each day:
As our Guest Service Agent, you will be working with our Guest Services team to provide excellent customer service to our guests.
You will be checking guests in and out of their rooms, managing reservations, processing payments for hotel services, and sharing your insights and knowledge of the amazing amenities in the area and hotel.
Ultimately, you will be our guest’s first point of contact and manage all aspects of their stay with us to ensure the most memorable of experiences.
Does this sound like you?
You take pride in your communication and organizational skills, have an upbeat and engaging personality, and a true passion for customer service and the guest experience.
You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
- ...Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates; prepares for group check... ...procedures. Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information...SuggestedFull timeLocal areaShift work
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- ...day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate... ...advantage of special rates when you stay with Germain Hotels and travel the country. Again and again! â...SuggestedFull time
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$20 per hour
...have been creating world-renowned guest experiences since we opened in... ...we deliver the highest service standards in an engaging and supportive... ...Representative/Reservations Agent, where you have the opportunity... ...Travel & Leisure’s World’s Best Hotels. We are dedicated to fostering...SuggestedHourly payFull timeNight shiftWeekend workAfternoon shift- ...dental plan options Pension plan benefits Employee-driven recognition program The Position Provide hotel guests with exceptional hospitality service while performing Valet service, Bell Desk service and assisting with requests in a professional manner and according...Hourly payFull timePart timeShift work
$19 per hour
...At The Queen's Cue and Crescent Hotels & Resorts, we are a team of hospitality professionals... ...experiences we provide for our guests. More than that, we know our Associates are... ...naturally charismatic Chamberlains - Guest Service Ambassadors to join our Front Office team...Hourly payFull timeWork at officeLocal areaImmediate startWork from homeWorldwideFlexible hoursShift workAfternoon shift- ...Guest Service Agent Location: Whirlpool Adventure Course This position has an estimated start date of May-June 2026. Summary Guest Service Agents are the face of WildPlay Parks, playing a crucial role as the welcoming members of our brand and embodying...Full timePart timeInternshipSeasonal workFlexible hoursAfternoon shift
$2000 per month
...Role : Remote Hotel Reservations & Guest Sales Specialist Location: Remote (Priority: United States & Canada) Working Hours: Monday – Friday... .... This role is a dynamic blend of high-touch customer service and consultative sales—perfect for someone who enjoys helping...Remote jobLong term contractFull timeContract workFor contractorsHome officeMonday to friday$20.22 per hour
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...Description The hub of communications for the hotel, the Royal Service team provides effective and engaging information to hotel guests and our colleagues. Your knowledge of the... ...position you as a successful Royal Service Agent. Together, let’s turn moments into memories....Permanent employmentFull timeInternshipWork at officeShift work$126k - $157k per year
...Department : NAM - Guest Services Reports to : Director, Guest Services Location: Vancouver, B.C. Your Opportunity at ARC’TERYX... ...in a contact center or service environment, including AI agents and internal AI tools, and understand how to support their rollout...Long term contractFull timeWork at officeRemote work$24.09 - $29.46 per hour
...Position Title: Saputo Guest Services Coordinator Department: Ancillary Services Position Type: Full Time Classification: NSGEU, Band 5 Salary Range: $24.09-29.46/hour (37.5 hours/week) Posting Date: June 24, 2026 Closing Date: July 3, 2026 Overview...Permanent employmentFull timePart timeWork at officeFlexible hours- ...Guest Services Team Lead Niagara Adventure Excursions As a Guest Service Team Lead, you inspire and guide the Guest Service team to... ...needed Support training and shadow new or existing Guest Service Agents Conduct daily cash management and assist with setting up...Full timePart timeSeasonal workFlexible hoursShift workAfternoon shift
- ...MasterBUILT Hôtels développe, construit, gère et investit dans des hôtels de services limités au Canada. MasterBUILT est synonyme d’hospitalité et construit le plus grand nombre d’hôtels que n’importe quelle autre société en Amérique du nord. Lauréate de la catégorie d’or...Full timeApprenticeshipFlexible hoursWeekend workDay shiftAfternoon shift
$24 per hour
...are looking for our next great team member to join us on our Guest Service Team . We are committed to providing you with: Competitive... ...coordinate parking and vehicle retrieval, provide information about hotel amenities and local attractions, and ensure a seamless,...Hourly payFull timeSeasonal workLocal areaFlexible hoursShift workWeekend work$16 per hour
...to add value to every life . When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors.... ...positive impact in our communities and world. Job Title Guest Service Representative Direct Report Store Manager Department...Full timeImmediate startWork from homeShift workDay shiftAfternoon shift$18 - $25 per hour
...and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams. As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors....Full timeFlexible hours- ...partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication,... ...collaboration to enhance our partners' and customers' experience and service. Please note, this posting is for future opportunities only; no...Full timeCasual workWork at officeImmediate start
- ...body and life. Reducing barriers & improving access to health services. We may have a relaxed dress code and excellent work/life balance... ...retail sides of our business. This hybrid Pharmacy Assistant and Guest Services Assistant role is a part time position of 4 days per...Long term contractFull timePart timeLocal areaShift work
$18 - $19 per hour
...this dream with us and joining an ever-developing journey. THE ROLE We’re looking for travel enthusiasts with a passion for guest service for our depot in The Grand Montréal Area . You’ll be the face of our company, reporting directly to the Branch’s Operations...Hourly payLong term contractFull timeTemporary workNight shiftWeekend work$10k per year
...Job Description Are you a service professional with excellent organizational... ...our team of Royal Service Agents who are at the heart of our... ...seamless service to our Guests and Colleagues. What You Will... ...limited to the operation of the hotel switchboard, dining...Permanent employmentFull timeInternshipFlexible hoursShift work$19 - $27 per hour
...and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams. As a Guest Service Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a...Full timeFlexible hoursShift work- ...Description About Sadie Sadie is a 24/7 voice AI agent built for the hospitality industry. Acting as an always-on extension of the hotel or restaurant team, Sadie instantly answers guest calls, shares property information, provides real-time availability and rates, and...Long term contractFull timeInternshipLocal areaRemote workFlexible hours
$18.27 per hour
...exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results. The Rental Service Agent is a dual-focused role: Customer Experience Champion for rentals Sales Specialist for RV purchase demos and conversions...Hourly payFull timeLocal areaFlexible hours- ...L’équipe de l'Expérience Client chez LOGISCO est à la recherche d'un(e) agent(e) au service à la clientèle. Tu seras au cœur du parcours client en étant le premier point de contact de nos locataires et en les accompagnant dans leurs différentes démarches. Pour être...Full timeWork at officeRemote workMonday to friday
$21.5 per hour
...strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.... ...Canadian airline About the position The Customer Service Agent is responsible for ensuring the highest level of customer service...Hourly payPermanent employmentFull timeTemporary workInternshipWork at officeRemote workRelocation packageShift workDay shift- ...Job Summary We are seeking a friendly and professional Customer Service Call Agent to assist customers by answering inquiries, resolving complaints, and providing product or service information. The ideal candidate has excellent communication skills, patience, and a...Full timeMonday to friday
$37.92 per hour
...domaine et partagent notre passion pour un service impeccable. Au Reine Elizabeth, nous ne... ...hôtellerie de luxe - nous les définissons. Les hôtels Fairmont ont rejoint la grande famille... .... Minimum de 2 ans d’expérience comme agent service à la clientèle ou travail connexe...Permanent employmentFull timePart timeNight shiftWeekend workDay shiftAfternoon shift$37.92 per hour
...domaine et partagent notre passion pour un service impeccable. Au Reine Elizabeth, nous ne... ...hôtellerie de luxe - nous les définissons. Les hôtels Fairmont ont rejoint la grande famille... .... Minimum de 2 ans d’expérience comme agent service à la clientèle ou travail connexe...Full timeTemporary workNight shiftWeekend workDay shiftAfternoon shift
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