Director, Claims Supply Chain

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Who We Are:

The Supply Chain team is at the heart of the strategy in our Claims organization. Being a part of the largest business unit within Intact, the exposure of this role crosses many business units within Claims and our Intact strategies.  This role is the voice and interpretation of our results within claims and is heavily reliant to provide consulting on trends and actions to stakeholders widely in the organization.   

About This Role:

The Director, Claims Supply Chain leads the strategy, operations, and performance of Property Supply Chain within Intact’s Claims organization. The role collaborates closely with senior leaders in Claims, Procurement, and other operational business units, as well as executive stakeholders, to optimize supplier performance, advance strategic initiatives, deliver national projects, and achieve cost, operational quality, and customer service objectives. The Director also leads a national team and fosters strong, collaborative relationships across the supply chain function.

What you'll do here:

• Oversee processes and operations and drive strategy for Property Supply Chain 

• Support the Claims and Procurement departments in their projects and initiatives

• Analyze, recommend, and implement strategic projects to optimize supply chain management

• Ensure optimal performance of quantitative and qualitative indicators related to the operational performance of suppliers

• Lead or contribute to national projects to meet quality, schedule and cost objectives while ensuring that projects meet the company's high customer service standards and objectives

• Participate in the operations and deployment of projects and collaborative policies by planning, directing, and controlling the various operational phases

• Ensure constant and professional communication with the various business partners to establish relationships based on trust and collaboration

• Responsible for negotiating contracts with strategic suppliers

• Drive initiatives towards achieving Net Zero and promote sustainability within the supply chain

  What You Bring to the Table:

• Post secondary education : Business Administration, Supply Chain Management, Finance, or Actuarial Science - is required

• Minimum 10-years professional experience: Finance, Supply Chain Management, or Property & Casualty insurance - is required

• Minimum 5-years experience leading direct reports nationally, including performance management, coaching, and career development – is required

• Ability to travel nationally is required

• Strong ability to create presentations and present to all levels including executive leadership

• Strategic Leadership: Demonstrated ability to set strategic direction and guide execution with strong project and change management skills

• Relationship Building: Excellent skills in building relationships based on trust and collaboration, effectively influencing diverse groups

• Commitment to Sustainability: Knowledgeable about sustainable practices with a focus on continuous improvement

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.