Academic Advisor and Undergraduate Program Administrator

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of humanpotential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Working hours are Monday - Friday, 8:45 AM - 5:00 PM; with three (3) days (minimum) working on site

Your opportunity:

The Department of Mathematical and Computational Sciences is an academic unit that includes mathematics, computer science and statistics. We can only realize our mission with the dedication and excellence of engaged staff and faculty. As an Academic Advisor and Undergraduate Program Administrator you will contribute to the academic success of our students, the smooth running of our courses and programs, and act as a vital resource to instructors on academic matters.
You will advise students on academic and personal matters impacting their academic success. The incumbent assists students with a wide range of academic issues and concerns, including interpretation of University policies and procedures, selecting courses and programs, meeting degree requirements, managing personal or health issues which impact their academic progress, and planning pathways for their future.

Inaddition, the incumbent provides administrative support for academic and curriculum matters to ensure smooth course and program delivery and compliance with University policies and procedures.

Your responsibilities will include:

• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
• Reviewing and approving changes to program requirements for exceptional cases
• Providing consultation and advice on the application of University policies and procedures
• Analyzing statistical information to inform enrollment projections and planning
• Acting as the first point of contact for program-related enquiries
• Delivering student recruitment presentations
• Promoting programs at recruitment events

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four (4) years' related advising experience in a similaracademic role required.
• Experience providing advice to students in an academic environment.
• Experience advising students on program and/or course requirements.
• Experience with timetabling, curriculum and program coordination.
• Experience applying and interpreting related academic policies and procedures.
• Experience in the administration of University policies and procedures with emphasis on undergraduate program academic guidelines, procedures and policies.
• High level of proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Teams), Zoom, ROSI/ACORN, Degree Explorer.
• Exceptional interpersonal and communication skills, both verbal and written.
• Demonstrated ability to interact with faculty, students and professional colleagues in a tactful, professional and diplomatic manner.
• Demonstrated ability to work independently and as part of a team.
• Excellent analytical, problem-solving, organization and time management skills.
• Demonstrated ability to manage competing priorities and meet tight deadlines while maintaining a high degree of accuracy.
• Ability to exercise good judgement, especially in the interpretation and application of policies and procedures.
• Ability to maintain high level of confidentiality.

Assets (Nonessential):

• Experience with Course Information System (CIS), Student Advising Service (SAS) and PowerBI an asset.
• Experience with Power BI

To be successful in this role you will be:

• Articulate
• Motivated self-learner
• Organized
• Possess a positive attitude
• Resourceful
• Tactful

Closing Date: 09/11/2026, 11:59PM ET
Employee Group: USW 
Appointment Type : Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.