HDPE Sales and Service Support Representative

About the Role

• Prepare HDPE and Fusion Service quotations
• Ensure rental equipment and shop fabrication records up to date and billed
• Prepare purchase orders and oversee procurement
• Prepare sales and assembly orders
• Schedule and coordinate mobilization of fusion services
• Maintain records and documents of fabricated fittings and fusion equipment

Here's a Snapshot of How You'll Contribute to Our Team

Whatever your role, you will make a difference here

• Passion for sales and customer satisfaction
• Ability to build relationships by establishing a good first impression and build trust by demonstrating our company values
• Provide a high-level of service and technical support to customers
• A consultative approach to recommend products where needed
• Flexibility to help where needed within the branch
• Ability to understand each customer’s situation
• Ability to work independently and in a team environment

Who We're Looking For

• High School Diploma or equivalent
• Minimum 1+ years’ of related experience
• Good troubleshooting skills
• Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
• Excellent organizational skills, communication skills and attention to detail
• The skills to use of a variety of technology and new computer applications
• A positive attitude and excellent customer service skills
• The ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
• A strong commitment to health and safety
• Field work experience an asset
• Forklift ticket(will provide training)

Why Choose ICONIX?

This is a place where you will be empowered to do your best work.

We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.

• Base Pay: $57,000 - $61,000 Annually. Exact compensation may vary based on skills, experience, and location.
• Market Competitive Compensation : We reward high-performance, team work, collaboration, and a continuous improvement mindset.
• Employee Incentive (Bonus) Plan : Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*.
• Retirement Savings Program : ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
• Comprehensive Health and Wellness Benefits : Choose from flexible healthcare coverage designed to support all ages and stages of life.
• Employee Referral Program : Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus.
• Learning and Development : Reach your full potential and career aspirations with training and development opportunities.
• Employee Discount Programs : Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more.
• Other perks include : Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere

• For eligible employees.

ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at View email address on canada.jobradars.com with your request. Your information will be treated as confidential.

Ready to build your career and realize your full potential? Apply now and join the flow! #IWW

ICONIX. Real People. Real Service. Real Solutions.

ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.

Working at ICONIX Means Being Part of a Greater Organization

ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.