Insurance Operations Manager - Expert

$80 per hour

Mercor

Remote job

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Policy Administration & Insurance Operations Manager

Type: Contract

Compensation: $80/hour

Location: Remote

Commitment: 20–40 hours/week

Role Responsibilities

Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
Write "golden" reference responses at experienced insurance-operations quality.
Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards.
Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions.
Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention.
Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes.
Ability to translate policy and procedural requirements into precise operational steps.
Excellent written communication, process discipline, and high attention to detail.
Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions.

Preferred

Experience across multiple P&C lines or insurance platforms.
Billing, premium audit, producer licensing, or forms-management experience.
Experience implementing or testing a policy administration system.
Lean , Six Sigma , project-management, or operations credential.
Experience leading service teams or establishing operational controls.

Start Date

Immediately ; applications reviewed on a rolling basis.

Application Process (Takes 20–30 mins to complete)

Upload resume
AI interview based on your resume
Submit form

Resources & Support

For details about the interview process and platform information, please check:
For any help or support, reach out to: Show email

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Vacancy posted 9 hours ago

Similar jobs that could be interesting for youBased on the Insurance Operations Manager - Expert in Toronto, ON vacancy

Insurance Operations Manager - Expert
...Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Policy Administration & Insurance Operations Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20–40 hours/week...
Suggested
Full time
Contract work
Summer work
Immediate start
Remote work
Mercor
Toronto, ON
a month ago
Insurance Operations Expert - Fully Remote
...Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Data & Operations Specialist Type: Contract Compensation:... ...data platforms. Lean , Six Sigma , project-management, business-analysis, or data-governance credential. Experience...
Suggested
Full time
Contract work
Summer work
Immediate start
Remote work
Mercor
Toronto, ON
a month ago
Insurance Actuarial Specialist - Expert
$80 per hour
...include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Actuarial Specialists Type: Contract Compensation: $80/hour Location: Remote Commitment: 20–40...
Suggested
Full time
Contract work
Summer work
Immediate start
Remote work
Mercor
Toronto, ON
14 days ago
Insurance Underwriting Specialist - Expert
$70 - $95 per hour
...Larry Summers , and Jack Dorsey . Position: Underwriting Expert Type: Contract Compensation: $70–$95/hour... ...pricing manuals, surplus lines processing, or broker relationship management. ~ Experience with an underwriting platform like Duck Creek...
Suggested
Hourly pay
Weekly pay
Full time
Contract work
For contractors
Summer work
Remote work
Mercor
Toronto, ON
more than 2 months ago
Insurance Compliance Specialist - Expert
$55 - $75 per hour
...Position: Policy Administration & Compliance Expert Type: Contract... ...long-horizon admin and compliance tasks for insurance policy administration. Ensure tasks have... ...years in policy administration, insurance operations, or compliance. ~ Expertise in endorsement...
Suggested
Hourly pay
Weekly pay
Full time
Contract work
For contractors
Summer work
Remote work
Mercor
Toronto, ON
more than 2 months ago
Strategy & Operations Manager
$154k - $176k per year
...role We're on a mission to modernize insurance, making it simpler, more accessible,... ...ambitions, we're looking for a Strategy & Operations Manager to help us build the future of... ...options. Founded by a team of insurance experts and technology entrepreneurs, PolicyMe...
Remote job
Manual labor
Work at office
Work from home
Policyme
Toronto, ON
11 days ago
Client Service Manager, Commercial Insurance
$85k - $135k per year
...We are looking for a Commercial Insurance Broker (Client Service Manager) to join our team in our Toronto office... ...of the largest employee-owned and operated Risk Management, Insurance Brokerage... ..., helping to support their operations both in Canada and globally. Let...
Full time
Work at office
Local area
Bfl Canada Career
Toronto, ON
a month ago
Operations Manager
$60k - $65k per year
...more than 3 million meals donated to date. The Role The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and... ...-$65,000 CAD (dependent on experience) Health and Dental Insurance Options Equity incentives/Stock Options Paid and Sick...
Full time
For contractors
Local area
Weekend work
Afternoon shift
Early shift
Hungry+
Toronto, ON
29 days ago
Store Operations manager
$54.8k - $74k per year
...open vacancy As the next Store Operations Manager at Sephora, you will lead the operational... ...budget strategies.  Be seen as the expert by demonstrating a strong understanding... ...to Sephora's extended health and life insurance benefits, customizable coverage options...
Full time
Part time
Internship
Weekend work
Afternoon shift
Sephora.com
Toronto, ON
a month ago
Manager, IT Operations
$100k - $150k per year
...world leader in virtual interlining. Operating from offices in Canada, India, and Poland... ...offices, and the procurement, vendor management, spend tracking, and capital planning that... ...offices. Responsibilities Run global IT operations Own onboarding and offboarding from...
Full time
Work at office
Local area
Flexible hours
Tripstack
Toronto, ON
1 day ago
Business Operations Expert - Evaluator
$60 - $80 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Business Domain Expert — AI Model Evaluation Pilot (Admin, Marketing, HR, Accounting) Type: Contract Compensation: $60–$80/hour...
Hourly pay
Full time
Contract work
For contractors
Summer work
Remote work
Mercor
Toronto, ON
a month ago
Manager, Care Operations
...Overview Tonal Care runs seven days a week across an in-house Toronto team and an outsourced partner operation. The Manager, Care Operations owns how that operation performs day to day. You will own daily delivery across all tiers, the operational relationship with our...
Contract work
Local area
Shift work
Tonal
Toronto, ON
7 days ago
Operations / General Manager - Remote
$110k - $130k per year
...whether they’re navigating a major rebrand or managing their brand day to day. You can explore... ...highly organized, process-minded Growth Operations leader who can turn strategic priorities... ...Evaluates new tools and, if adopted, manages implementation and ensures teams use systems...
Remote job
Full time
Summer work
Work at office
Immediate start
Home office
Flexible hours
Weekend work
BrandActive
Toronto, ON
8 days ago
Senior Operations Supervisor Remote
$120k - $140k per year
...… you might just be in the right place! As the Senior Manager, Revenue Operations, you will lead two critical global pillars for Lightspeed:... ...limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid...
Full time
Remote work
Flexible hours
Lightspeed Commerce
Toronto, ON
21 days ago
Support Operations Expert - Fully Remote
$80 - $120 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Customer success / support operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...
Full time
Contract work
Summer work
Work at office
Remote work
Mercor
Toronto, ON
more than 2 months ago
Senior Manager, Network Operations
$177.1k - $221.4k per year
...As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical... ...commitment to optimization Be the expert others turn to when complex network... ..., Marqeta offers Multiple health insurance options Flexible vacation time...
Full time
Work at office
Remote work
Flexible hours
Marqeta
Toronto, ON
more than 2 months ago
Senior Manager, Marketing Strategy & Operations
$136k - $170k per year
...belong and have the opportunity to thrive. The Senior Manager, Marketing Operations and Strategy is responsible for ensuring marketing efforts... ...Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits...
Hourly pay
Full time
Work at office
Flexible hours
3 days per week
Lyft
Toronto, ON
9 days ago
Marketing Operations Manager
...Leadership Connect Inc., is our Canadian entity operating in the province of Quebec. About the... ...Connect is seeking a Marketing Operations Manager focused on establishing and evolving... ...~ Dental Care ~ Life & Disability insurance ~ Health spending accounts ~ Unlimited...
Full time
Work at office
Flexible hours
Leadership Connect
Toronto, ON
more than 2 months ago
Short Term Operations Supervisor
$85k - $107k per year
...Allied is a leading owner-operator of distinctive urban workspace in... ...Allied’s standards across property operations, asset planning, and user experience . As Manager, Portfolio Operations, you will... ...control. Liaise with internal experts and consultants on life safety and...
Long term contract
Full time
Temporary work
For contractors
Internship
Allied
Toronto, ON
more than 2 months ago
Treasury and Operations Manager
...global leader in online brokerage and wealth management solutions. Moomoo is one of the most... ...Position Overview The Treasury and Operations Manager is responsible for overseeing the... ...Act as a key operational subject matter expert for digital asset treasury, custody, settlement...
Full time
Temporary work
Internship
Work at office
Local area
Worldwide
Moomoo
Toronto, ON
a month ago
Fintech Strategy and Operations Manager
...with the founders in setting and ensuring operational KPIs are met. Building and optimising... ...following areas: high growth start-up / management consulting / investment banking. ~... ...coverage of medical, dental, and vision insurance. Opportunity to shape the future of business...
Full time
Internship
Immediate start
Venn
Toronto, ON
a month ago
Commercial Insurance Broker (Remote First)
$52k - $80k per year
...Zensurance is redefining commercial insurance for Canadian businesses.... ...Insurance Brokers. We operate with a shared interview process... ...Accounts (Client Care & Policy Management): Portfolio Stewardship... ...Opportunities to learn from industry experts and grow your career...
Remote job
Full time
Work at office
Home office
Flexible hours
Weekend work
Zensurance
Toronto, ON
6 hours ago
Administrative Services Manager - Expert
$60 - $140 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Administrative Services Manager Type: Independent Contractor Compensation: $60–$140/hour Location: US, UK, or Canada Commitment:...
Weekly pay
Full time
Temporary work
For contractors
Summer work
Mercor
Toronto, ON
more than 2 months ago
Operations Manager
$90 - $110 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Administrative Services Managers Type: Contract Compensation: $90–$110/hour Location: Remote Duration: 3–4 weeks Commitment...
Full time
Contract work
Summer work
Immediate start
Remote work
Mercor
Toronto, ON
more than 2 months ago
Senior Manager, Procurement & Procurement Operations Role
$120k - $145k per year
...LinkedIn profiles! Caseware is seeking a Senior Manager, Procurement & Procurement Operations to own, lead, and continue building our global procurement... ...salary and comprehensive benefits such as health insurance and retirement plans. ▪️We are driven by impactful work...
Permanent employment
Full time
Contract work
Work at office
Remote work
Flexible hours
3 days per week
Caseware
Toronto, ON
23 days ago
Sr. Product & Design Operations Manager
$137k - $187k per year
...PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues,... ...is seeking an AI-Forward Sr. Product & Design Operations Manager to join our diverse, customer-focused team! As Product & Design...
Full time
Work at office
Local area
Flexible hours
2 days per week
Pagerduty
Toronto, ON
6 hours ago
Procurement Expert - Vendor Management
$80 - $120 per hour
..., General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Procurement / vendor management Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...
Full time
Contract work
Summer work
Work at office
Remote work
Mercor
Toronto, ON
a month ago
Operations Manager - Fully Remote
$50 - $60 per hour
...include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Expert Project Manager Type: Contract Compensation: $50–$60/hour Location: Remote Role Responsibilities...
Full time
Contract work
Summer work
Remote work
Mercor
Toronto, ON
a month ago
Productivity Expert - Task Management
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position...
Full time
Contract work
Summer work
Mercor
Toronto, ON
more than 2 months ago
Senior Manager, IT Operations
...and develop the technical support team, optimize daily helpdesk operations, and ensure the rapid resolution of all end-user hardware, software... ...Tier 1 technical support staff Budget Planning: Build and manage the annual budget for employee hardware Incident Management:...
Long term contract
Full time
Shift work
Armstrong Fluid Technology
Toronto, ON
23 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Insurance Operations Manager - Expert. Be the first to apply!