Insurance Operations Manager - Expert

Full-time

Mercor

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Policy Administration & Insurance Operations Manager

Type: Contract

Compensation: $800/hour

Location: Remote

Commitment: 20–40 hours/week

Role Responsibilities

Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
Write "golden" reference responses at experienced insurance-operations quality.
Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards.
Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions.
Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention.
Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes.
Ability to translate policy and procedural requirements into precise operational steps.
Excellent written communication, process discipline, and high attention to detail.
Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions.

Preferred

Experience across multiple P&C lines or insurance platforms.
Billing, premium audit, producer licensing, or forms-management experience.
Experience implementing or testing a policy administration system.
Lean , Six Sigma , project-management, or operations credential.
Experience leading service teams or establishing operational controls.

Start Date

Immediately ; applications reviewed on a rolling basis.

Application Process (Takes 20–30 mins to complete)

Upload resume
AI interview based on your resume
Submit form

Resources & Support

For details about the interview process and platform information, please check:
For any help or support, reach out to: View email address on jobs.jobcopilot.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Apply

Vacancy posted 12 hours ago

Similar jobs that could be interesting for youBased on the Insurance Operations Manager - Expert in Toronto, ON vacancy

Insurance Operations Expert - Fully Remote
...Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Data & Operations Specialist Type: Contract Compensation:... ...data platforms. Lean , Six Sigma , project-management, business-analysis, or data-governance credential. Experience...
Suggested
Full time
Contract work
Summer work
Immediate start
Remote work
Mercor
Toronto, ON
12 hours ago
Insurance Compliance Specialist - Expert
$55 - $75 per hour
...Position: Policy Administration & Compliance Expert Type: Contract... ...long-horizon admin and compliance tasks for insurance policy administration. Ensure tasks have... ...years in policy administration, insurance operations, or compliance. ~ Expertise in endorsement...
Suggested
Hourly pay
Weekly pay
Full time
Contract work
For contractors
Summer work
Remote work
Mercor
Toronto, ON
12 hours ago
Insurance Underwriting Specialist - Expert
$70 - $95 per hour
...Larry Summers , and Jack Dorsey . Position: Underwriting Expert Type: Contract Compensation: $70–$95/hour... ...pricing manuals, surplus lines processing, or broker relationship management. ~ Experience with an underwriting platform like Duck Creek...
Suggested
Hourly pay
Weekly pay
Full time
Contract work
For contractors
Summer work
Remote work
Mercor
Toronto, ON
12 hours ago
Business Operations Expert - Evaluator
$60 - $80 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Business Domain Expert — AI Model Evaluation Pilot (Admin, Marketing, HR, Accounting) Type: Contract Compensation: $60–$80/hour...
Suggested
Hourly pay
Full time
Contract work
For contractors
Summer work
Remote work
Mercor
Toronto, ON
12 hours ago
University Operations Expert - Fully Remote
$45 - $65 per hour
...Responsibilities Review and evaluate AI-generated outputs related to academic content, institutional policy, and higher education operations. Create realistic scenarios based on university workflows such as admissions decisions, tenure review, grant administration,...
Suggested
Full time
Contract work
Summer work
Remote work
Mercor
Toronto, ON
12 hours ago
Support Operations Expert - Fully Remote
$80 - $120 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Customer success / support operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...
Full time
Contract work
Summer work
Work at office
Remote work
Mercor
Toronto, ON
12 hours ago
Client Service Manager, Commercial Insurance
$85k - $135k per year
...We are looking for a Commercial Insurance Broker (Client Service Manager) to join our team in our Toronto office... ...of the largest employee-owned and operated Risk Management, Insurance Brokerage... ..., helping to support their operations both in Canada and globally. Let...
Full time
Work at office
Local area
Bfl Canada Career
Toronto, ON
12 hours ago
Revenue Operations Manager
$90k - $125k per year
...'re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow... .... About the Role As Revenue Operations Manager, you’ll help AlayaCare strengthen the systems... ...medical, dental, wellness, life insurance, equity participation, paid parental leave...
Alayacare
Toronto, ON
12 hours ago
Operations Manager
$60k - $65k per year
...more than 3 million meals donated to date. The Role The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and... ...-$65,000 CAD (dependent on experience) Health and Dental Insurance Options Equity incentives/Stock Options Paid and Sick...
Full time
For contractors
Local area
Weekend work
Afternoon shift
Early shift
Hungry+
Toronto, ON
12 hours ago
Administrative Services Manager - Expert
$60 - $140 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Administrative Services Manager Type: Independent Contractor Compensation: $60–$140/hour Location: US, UK, or Canada Commitment:...
Weekly pay
Full time
Temporary work
For contractors
Summer work
Mercor
Toronto, ON
12 hours ago
Productivity Expert - Task Management
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position...
Full time
Contract work
Summer work
Mercor
Toronto, ON
12 hours ago
Store Operations manager
$54.8k - $74k per year
...open vacancy As the next Store Operations Manager at Sephora, you will lead the operational... ...budget strategies.  Be seen as the expert by demonstrating a strong understanding... ...to Sephora's extended health and life insurance benefits, customizable coverage options...
Full time
Part time
Internship
Weekend work
Afternoon shift
Sephora.com
Toronto, ON
12 hours ago
Procurement Expert - Vendor Management
$80 - $120 per hour
..., General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Procurement / vendor management Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...
Full time
Contract work
Summer work
Work at office
Remote work
Mercor
Toronto, ON
12 hours ago
Operation Management Officer
...Position Summary Our client is a dynamic and fast-growing company committed to operational excellence and delivering outstanding results. They are seeking an experienced Operations Manager to oversee and streamline daily operations, improve efficiency, and ensure the highest...
Remote job
Full time
Sizanid Staffing
Toronto, ON
12 hours ago
Product Management Expert - Fully Remote
$80 - $90 per hour
...Larry Summers , and Jack Dorsey . Position: Product Management Expert Type: Contract Compensation: $80–$90/hour... ...pricing, and platform/API product management. Develop product operations scenarios using tools like Jira/Productboard , Amplitude/...
Full time
Contract work
Summer work
Remote work
Mercor
Toronto, ON
12 hours ago
Senior Manager, Network Operations
$177.1k - $221.4k per year
...As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical... ...commitment to optimization Be the expert others turn to when complex network... ..., Marqeta offers Multiple health insurance options Flexible vacation time...
Full time
Work at office
Remote work
Flexible hours
Marqeta
Toronto, ON
12 hours ago
Senior Business Operations Manager
...Zensurance is redefining commercial insurance for Canadian businesses. As a leading... ...hear from you! As a Senior Business Operations Manager, you'll be a key player in shaping our... ...-term solutions. Become a Technical Expert: Develop a deep understanding of our data...
Remote job
Long term contract
Full time
Work at office
Work from home
Home office
Flexible hours
Weekend work
Zensurance
Toronto, ON
12 hours ago
Treasury and Operations Manager
...global leader in online brokerage and wealth management solutions. Moomoo is one of the most... ...Position Overview The Treasury and Operations Manager is responsible for overseeing the... ...Act as a key operational subject matter expert for digital asset treasury, custody, settlement...
Full time
Temporary work
Internship
Work at office
Local area
Worldwide
Moomoo
Toronto, ON
12 hours ago
Short Term Operations Supervisor
$85k - $107k per year
...Allied is a leading owner-operator of distinctive urban workspace in... ...Allied’s standards across property operations, asset planning, and user experience . As Manager, Portfolio Operations, you will... ...control. Liaise with internal experts and consultants on life safety and...
Long term contract
Full time
Temporary work
For contractors
Internship
Allied
Toronto, ON
12 hours ago
Senior Operations Supervisor Remote
$120k - $140k per year
...… you might just be in the right place! As the Senior Manager, Revenue Operations, you will lead two critical global pillars for Lightspeed:... ...limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid...
Full time
Remote work
Flexible hours
Lightspeed Commerce
Toronto, ON
12 hours ago
DATA MANAGER CONTROLE DES OPERATIONS H/F
...Asia, made up of passionate entrepreneurs, expert sellers, and innovative thought leaders.... ...drive growth, maximize profitability and manage with intelligence to scale their... ...offers the chance to shape an emerging data operations function at a fast-growing tech company....
Long term contract
Full time
Temporary work
Internship
Immediate start
Flexible hours
Carbon6
Toronto, ON
12 hours ago
Project Management Expert - Fully Remote
$50 - $60 per hour
...include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Expert Project Manager Type: Contract Compensation: $50–$60/hour Location: Remote Role Responsibilities...
Full time
Contract work
Summer work
Remote work
Mercor
Toronto, ON
12 hours ago
Fintech Strategy and Operations Manager
...with the founders in setting and ensuring operational KPIs are met. Building and optimising... ...following areas: high growth start-up / management consulting / investment banking. ~... ...coverage of medical, dental, and vision insurance. Opportunity to shape the future of business...
Full time
Internship
Immediate start
Venn
Toronto, ON
12 hours ago
Marketing Operations Manager
...Leadership Connect Inc., is our Canadian entity operating in the province of Quebec. About the... ...Connect is seeking a Marketing Operations Manager focused on establishing and evolving... ...~ Dental Care ~ Life & Disability insurance ~ Health spending accounts ~ Unlimited...
Full time
Work at office
Flexible hours
Leadership Connect
Toronto, ON
12 hours ago
Operations Manager
$90 - $110 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Administrative Services Managers Type: Contract Compensation: $90–$110/hour Location: Remote Duration: 3–4 weeks Commitment...
Full time
Contract work
Summer work
Immediate start
Remote work
Mercor
Toronto, ON
12 hours ago
Operations Manager - Administrative Services
$75k - $85k per year
...outcomes. The Opportunity We are seeking a visionary Operations Manager - administrative services to join our Toronto office... ...Comprehensive Benefits: 100% coverage for health, dental, and vision insurance for you and your dependents from day one. Real Impact:...
Full time
Work at office
Shyftlabs
Toronto, ON
12 hours ago
Restaurant Operations and Events Manager
...opportunities. ***** A minimum of 3 years of Manager experience in a fine dining restaurant is... ...Job Summary: The Events and Operations Manager assists the General Manager and Assistant... ...bonuses. Health, dental, and vision insurance. RRSP with company match. Paid time...
Full time
Contract work
Work at office
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Ruth's Chris Toronto
Toronto, ON
12 hours ago
Senior Revenue Operations Manager
$104k - $130k per year
...Position Summary Tipalti's Senior Revenue Operations Manager will act as a strategic business partner to our Customer Success and Customer... ...RRSP ~ Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD ~ Maternity, Paternity and Fertility Treatment...
Full time
Internship
Work at office
Flexible hours
Tipalti
Toronto, ON
12 hours ago
Customer Success Operations Manager
$112k - $154k per year
...for builders and owners who operate with speed and urgency and execute... .... The Revenue Strategy and Operations Team Revenue Strategy &... ...Customer Success, Technical Account Management (TAM), and Renewals... ...including health, dental, and vision insurance, RRSP with a match,...
Full time
Local area
Worldwide
Shift work
Okta
Toronto, ON
12 hours ago
Senior Manager, Procurement & Procurement Operations Role
$120k - $145k per year
...LinkedIn profiles! Caseware is seeking a Senior Manager, Procurement & Procurement Operations to own, lead, and continue building our global procurement... ...salary and comprehensive benefits such as health insurance and retirement plans. ▪️We are driven by impactful work...
Permanent employment
Full time
Contract work
Work at office
Remote work
Flexible hours
3 days per week
Caseware
Toronto, ON
12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Insurance Operations Manager - Expert. Be the first to apply!