Insurance Operations Manager - Expert
Full-time
Mercor
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Policy Administration & Insurance Operations Manager
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 20–40 hours/week
Role Responsibilities
- Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
- Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
- Write "golden" reference responses at experienced insurance-operations quality.
- Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards.
- Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions.
- Provide written feedback the research team uses to improve model behavior.
Qualifications
Must-Have
- 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
- Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention.
- Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes.
- Ability to translate policy and procedural requirements into precise operational steps.
- Excellent written communication, process discipline, and high attention to detail.
- Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions.
Preferred
- Experience across multiple P&C lines or insurance platforms.
- Billing, premium audit, producer licensing, or forms-management experience.
- Experience implementing or testing a policy administration system.
- Lean , Six Sigma , project-management, or operations credential.
- Experience leading service teams or establishing operational controls.
Start Date
- Immediately ; applications reviewed on a rolling basis.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: View email address on jobs.jobcopilot.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Insurance Operations Manager - Expert in Toronto, ON vacancy
$55 - $75 per hour
...Position: Policy Administration & Compliance Expert Type: Contract... ...long-horizon admin and compliance tasks for insurance policy administration. Ensure tasks have... ...years in policy administration, insurance operations, or compliance. ~ Expertise in endorsement...SuggestedHourly payWeekly payFull timeContract workFor contractorsSummer workRemote work$70 - $95 per hour
...Larry Summers , and Jack Dorsey . Position: Underwriting Expert Type: Contract Compensation: $70–$95/hour... ...pricing manuals, surplus lines processing, or broker relationship management. ~ Experience with an underwriting platform like Duck Creek...SuggestedHourly payWeekly payFull timeContract workFor contractorsSummer workRemote work$142k - $192k per year
...comprehensive cloud infrastructure and managed service offerings to our... ...Delivery organization is to run and operate SAP’s private cloud offering. The Enhanced Operation Service is part of SAP Enterprise... ...Technologies like HANA/ASE/MSSQL – with expert level knowledge in HANA • You...SuggestedLong term contractPermanent employmentFull timeLocal areaWorldwideFlexible hours- ...Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Regulatory Compliance Specialist Type: Contract... ...responses against structured rubrics for regulatory accuracy, operational feasibility, jurisdictional awareness, and appropriate escalation...SuggestedRemote jobContract workSummer workImmediate start
- ...Larry Summers , and Jack Dorsey . Position: Commercial Insurance Broker & Risk Advisor Type: Contract... ...insurance brokerage, risk advisory, placement, production, or account management. ~ Experience working directly with commercial clients in at...SuggestedRemote jobContract workSummer workImmediate start
$50 - $60 per hour
...Summers and Jack Dorsey . Position: Insurance Experts Type: Contract... ...F500 underwriting risk assessment claims management actuarial pricing reinsurance strategy... ...F500-scale underwriting portfolios claims operations or actuarial pricing models. ~ Fluency...Full timeContract workSummer workRemote work- ...A career as a Murex Expert at National Bank offers the opportunity... ...heart of our Capital Markets operations, Murex supports a broad range... ...booking, trade lifecycle management, and MxML is required. Experience... ...options * Flexible group insurance * Generous pension plan *...Flexible hours
- ...Angelo , Larry Summers , and Jack Dorsey . Position: Insurance Data & Operations Specialist Type: Contract Compensation:... ...data platforms. Lean , Six Sigma , project-management, business-analysis, or data-governance credential. Experience...Remote jobContract workSummer workImmediate start
$60 - $80 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Business Domain Expert — AI Model Evaluation Pilot (Admin, Marketing, HR, Accounting) Type: Contract Compensation: $60–$80/hour...Hourly payFull timeContract workFor contractorsSummer workRemote work$40 - $65 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Airfield Operations Specialist Type: Independent Contractor Compensation: $40–$65/hour Location: US, UK, or Canada Duration...Full timeFor contractorsSummer work$71k - $100k per year
...communication, analytical, and project management skills to provide exceptional support for... ...and stakeholders. Collaborate within Operations to develop and enact project plans.... ...client and stakeholder meetings. Re-insurance knowledge and willingness to learn....Long term contractTemporary workWork at office3 days per week$80 - $160 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Operations / Program Management Experts Type: Contract Compensation: $80–$160/hour Location: Remote Role Responsibilities...Remote jobContract workSummer work$54.8k - $74k per year
...open vacancy As the next Store Operations Manager at Sephora, you will lead the operational... ...budget strategies. Be seen as the expert by demonstrating a strong understanding... ...to Sephora's extended health and life insurance benefits, customizable coverage options...Full timePart timeInternshipWeekend workAfternoon shift- ...delegated authority, fronting, captive insurance, or alternative risk transfer. ~ Understand... .... ~ Can identify the economic and operational responsibilities of cedents, reinsurers,... ..., delegated-authority, or bordereaux-management experience. Captive, large-...Remote jobContract workSummer workImmediate start
- ...Purchasing Division & Section: Chief Financial Officer's Office, Insurance & Risk Management Work Location: CITY HALL, 100 Queen St W, Toronto, M5H 2N1... ...expertise, and insurance services that help safeguard City operations and support informed decision-making across the...Permanent employmentFull timeContract workInternshipWork at officeMonday to fridayShift work
$80 - $120 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Healthcare operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...Remote jobContract workSummer workWork at office$60 per hour
..., and Jack Dorsey . Position: Insurance Experts Type: Contract Compensation... ...and risk assessment, claims management, actuarial pricing and reserving, reinsurance... ...compliance affairs. Develop insurance operations scenarios involving tools such as...Remote jobContract workSummer work- About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position...Full timeContract workSummer work
$80 - $120 per hour
...investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey . Position: Operations / inventory / capacity planning Evaluator Type: Contract Compensation: $80$120/hour Location: Remote...Full timeContract workSummer workWork at officeRemote work$105k - $234k per year
...largest 100% Canadian-owned and operated professional services firm in... ...from deep subject matter experts through mentoring and on the job... ...day look like? As a Senior Manager in Deloitte's Technology Strategy... ...strategy engagements for insurance and broader financial-services...Long term contractPermanent employmentWork at officeFlexible hours$80 - $120 per hour
...include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Operations / inventory / capacity planning Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote...Remote jobContract workSummer workWork at office$80 - $120 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Finance operations / audit support Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...Remote jobContract workSummer workWork at office$80 - $120 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Healthcare operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...Remote jobContract workSummer workWork at office$80 - $120 per hour
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Finance operations / audit support Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...Remote jobContract workSummer workWork at office$80 - $90 per hour
...Larry Summers , and Jack Dorsey . Position: Product Management Expert Type: Contract Compensation: $80–$90/hour... ...pricing, and platform/API product management. Develop product operations scenarios using tools like Jira/Productboard , Amplitude/...Full timeContract workSummer workRemote work$177.1k - $221.4k per year
...As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical... ...commitment to optimization Be the expert others turn to when complex network... ..., Marqeta offers Multiple health insurance options Flexible vacation time...Full timeWork at officeRemote workFlexible hours- ...Zensurance is redefining commercial insurance for Canadian businesses. As a leading... ...hear from you! As a Senior Business Operations Manager, you'll be a key player in shaping our... ...-term solutions. Become a Technical Expert: Develop a deep understanding of our data...Remote jobLong term contractFull timeWork at officeWork from homeHome officeFlexible hoursWeekend work
$110k - $125k per year
...About the role: We're seeking an experienced Product Operations Manager to own and elevate our product operations function. This isn'... ...and lead production operations - you’ll lead a team of product experts and be the go-to authority for critical incidents, managing live...Full timeWork at officeRemote work$90k - $140k per year
...largest 100% Canadian-owned and operated professional services firm in... ...from deep subject matter experts through mentoring and on the job... ...accounting leader who excels at managing competing priorities and delivering... ...day look like? As a Manager, you will play a key leadership...Permanent employmentRemote workFlexible hours- ...Asia, made up of passionate entrepreneurs, expert sellers, and innovative thought leaders.... ...drive growth, maximize profitability and manage with intelligence to scale their... ...offers the chance to shape an emerging data operations function at a fast-growing tech company....Long term contractFull timeTemporary workInternshipImmediate startFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Insurance Operations Manager - Expert. Be the first to apply!
Related searches
- insurance office manager Toronto, ON
- insurance manager Toronto, ON
- account manager insurance Toronto, ON
- risk and insurance manager Toronto, ON
- insurance case manager Toronto, ON
- team manager td insurance Toronto, ON
- contact centre operations manager Toronto, ON
- data center operations manager Toronto, ON
- business development & operations manager Toronto, ON
- operations project manager Toronto, ON