Sous Chef

Canadian Tire Centre
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in many countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing, a new challenge, a sense of belonging, or just a great place to work, our focus is helping you reach your full potential.

Aramark Sports + Entertainment is looking to hire a Sous Chef to support the food and beverage operations at the Canadian Tire Centre home to the Ottawa Senators. 

We know that a Chef’s job isn’t only about the food. It takes skills, dedication, patience, and the right opportunities. We’re looking for a sous chef who can help us deliver the best customer service and food experiences. Reporting to the Executive Chef, you’ll take a hands-on approach in focusing on team development, culinary expertise, safety protocol, and client relations. Our sous chef will also play a key role in helping us meet budget requirements and execute company-delivered programs.

COMPENSATION: The salary range for this position is $60,471 to $76,385.

Job Responsibilities

Operations Management
Train and manage kitchen personnel and supervise/coordinate all related culinary activities 
Estimate food consumption and requisition or purchase food 
Select and develop recipes as well as standardize production recipes to ensure consistent quality 
Establish presentation technique and quality standards, and plan and price menus 
Ensure proper equipment operation/maintenance and ensure proper safety and sanitation in kitchen 
Oversee special catering events and may also offer culinary instruction and/or demonstrates culinary techniques 
Oversee daily operations of the set up and service of all food and beverage events, meetings, conferences, conventions and trade/consumer shows

•    Ensure consistent delivery of high-quality food, beverage and service standards 
•    Develop and implement service protocols and operational policies 
•    Coordinate with the culinary team and other departments to maintain a smooth workflow 
Leadership and Training
•    Recruit, train, and mentor staff
•    Assign tasks and manage performance 
•    Foster a positive workplace culture and ensure team adherence to policies, procedures and standards 
•    Manage the team in alignment with the collective agreement 
•    Maintain effective communication and collaborative relationships with all departments 
Guest Experience 
•    Communicate timelines, actions, and expectations throughout service execution to keep clients informed and confident 
•    Monitor satisfaction at every stage—checking in regularly, confirming solutions meet expectations, and following up after service completion to ensure continued positive experiences
Financial Performance
•    Utilize Aramark’s established operational processes, systems, and technology platforms to maintain consistency  
•    Ensure all documentation, reporting, and data entry are completed accurately and in alignment with company standards
•    Manage purchasing activities to ensure timely procurement of products and maintain accurate inventory levels
•    Ensure proper staffing levels that align with business demands and budget requirements. 
•    Effective management of food and beverage costs 
Compliance and Safety
•    Compliance with all Aramark policies, procedures and guidelines as well as the client contract and the collective agreement 
•    Compliance with applicable law, codes and regulations including but not limited to those related to Public Health, Food Safety, Alcohol and Gaming Commission of Ontario, and Occupational Health and Safety 

Additional Responsibilities
All other related and assigned duties and responsibilities 
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

Requires 2-3 years of experience in a related position  

Requires 2-3 years of post-high school education or equivalent experience 

Culinary degree preferred 

Requires advanced knowledge of the principles and practices within the food profession 

Requires experiential knowledge of management of people and/or problems 

Requires oral, reading and written communication skills
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). 

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