café manager
Full-time
Tim Hortons
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
Responsibilities
Tasks
- Analyze budget to boost and maintain the restaurant’s profits
- Evaluate daily operations
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Food safety/handling skills
- Plan, organize, direct, control and evaluate daily operations
Supervision
- 16-20 people
- Staff in various areas of responsibility
Credentials
Certificates, licences, memberships, and courses
- First Aid Certificate
- Workplace Hazardous Materials Information System (WHMIS) Certificate
- CPR Certificate
- Safe Food Handling certificate
- Food Safety Certificate
Experience and specialization
Computer and technology knowledge
- Electronic cash register
- MS Excel
- MS Windows
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Gratuities
- Group insurance benefits
Other benefits
- Learning/training paid by employer
- Parking available
Vacancy posted 1 day ago
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