Industry Liaison Associate

Please refer to the

How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Career Planning Service

The Career Planning Service (CaPS) supports student career and leadership development through career counselling and advising, skills development workshops, experiential learning, career exploration programs, mentoring, and career and networking events. CaPS provides and oversees a wide variety of resources and tools to help students and new graduates search for part-time and summer jobs, internships and post-graduation opportunities, including the myFuture platform, and the Student Experience Record, with the goal of helping students become career-ready now and for their future.

Reporting to the Director, the Industry Liaison Associate at McGill Career Planning Service (CaPS), provides advanced administrative and operational support for employer recruitment activities, with a primary focus on the effective use and support of the myFuture career management tools.

This position supports employer engagement, on-campus recruitment, and recruitment communications by coordinating processes, ensuring data quality, responding to complex inquiries, and delivering clear, consistent information to employers, students, and colleagues.

Primary Responsibilities

myFuture Support & Administration (Employers and Students)

• Provide advanced, routine and non‑routine support to employers and students using myFuture, including assistance with employer registration, job postings, event setup, applications, interviews, schedules, and system‑generated communications.
• Act as a key contact for employer inquiries related to myFuture functionality, recruitment timelines, and job posting policies.
• Guide employers on effective and compliant use of myFuture tools to maximize visibility and student engagement.
• Support students with myFuture‑related inquiries related to job postings, recruitment events, interview scheduling, and employer communications.
• Review, assess, and validate employer registrations, job postings, and events in myFuture, including verification of legitimacy, completeness, and compliance; follow established procedures to resolve or escalate concerns, e.g. employment scams, unauthorized use of IT credentials
• Identify recurring system or user issues and contribute to the development of user guides, templates, FAQs, and standard communications.
• Identify recurring myFuture issues or user challenges and contribute to the development or refinement of user guides, templates, and standard communications.

Employer Recruitment & Coordination

• Serve as a primary administrative contact for employers recruiting McGill students and graduates, providing accurate information, coordinating communications and meetings, and supporting myFuture usage and event participation.
• Provide standard guidance on internships, recruitment policies, timelines, and salary resources, referring complex cases as needed.
• Receive, document, and follow up on employer and student concerns or complaints related to recruitment activities, in accordance with established procedures.
• Collaborate with Industry Liaison Associates, Career Advisors, and other Faculty career offices to support employer engagement and recruitment initiatives.

On-Campus Recruitment & Events

• Coordinate all administrative aspects of on‑campus recruitment (OCR) using myFuture, including posting visibility, scheduling, interview coordination, and communications.
• Prepare and distribute interview schedules and candidate lists, ensuring all selected students are scheduled appropriately and updates are managed in real time.
• Serve as the primary administrative contact for employers during recruitment, including hosting and troubleshooting on‑site or virtual issues.
• Liaise with McGill career offices to coordinate OCR activities, interview space, and scheduling.
• Manage employer events (information sessions, career fairs, and related activities) in myFuture, including event setup, employer registration approval, and responding to inquiries.
• Coordinate event logistics, including room bookings, virtual platforms, employer hosting, invoicing support, and on‑site troubleshooting.
• Compile and review employer background information for recruitment materials, ensuring accuracy prior to publication.

Communications & Content Support

• Draft, adapt, and distribute recruitment‑related communications to employers and students, with particular emphasis on myFuture processes, deadlines, and requirements.
• Prepare routine and non‑routine correspondence in both official languages.
• Maintain recruitment‑related content on websites, career platforms, event listings, and calendars, ensuring accuracy and consistency.
• Support recruitment campaigns and service promotion by coordinating messaging and schedules with colleagues.

Data, Reporting & Quality Control

• Compile, maintain, and verify data related to employer participation, job postings, events, interviews, and student engagement in myFuture.
• Produce operational statistics and reports to support recruitment planning, coordination, and annual reporting.
• Monitor myFuture data accuracy and perform corrective updates as required.

Collaboration & Operational Support

• Provide functional guidance to colleagues on complex cases, workflows, and myFuture-related procedures.
• Serve as a knowledgeable resource within the unit for recruitment administration and system processes.
• Act as backup to frontline reception and shared inboxes during peak recruitment periods or staff absences.
• Provide operational support to the unit during high‑volume recruitment cycles and major events.

Other Duties

• Participate in special projects related to recruitment administration, system improvements, or communications initiatives
• Perform other related duties consistent with the scope of the position.

Other Qualifying Skills and/or Abilities

• Experience in student recruitment and placement or in business development and employer relations.
• Experience working in a post-secondary institution, an asset
• Knowledge and experience in job search strategies and interview techniques.
• In-depth understanding of industry, government, and business operations and functions, coupled with the ability to serve as an effective liaison among students, employers, and the University.
• Excellent written and verbal communication skills in both English and French, enabling effective interaction with internal and external contacts.
• Proficient in MS Office Suite (Teams, Word, Excel, PowerPoint, Outlook) and web-based applications.
• Experience with newsletter and graphics tools (Envoke, Canva, etc.), an asset
• Knowledge and experience with WMS and Drupal, an asset.
• Must have excellent organizational skills and attention to detail.
• Candidates must exhibit exceptional professionalism, good judgement, rigour, diligence, with a proactive approach to seizing opportunities and mitigating risks.
• Strong commitment to customer service, dedicated to meeting expectations and requirements of internal and external stakeholders.
• Values and promotes diversity, equity, and inclusion in the workplace and external interactions
• Experience with Orbis or Symplicity career services management suites, an asset

Knowledge of French and English: McGill University is an English-language university where day-to-day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 (Fluent) on a scale of 0-4.

Minimum Education and Experience

DEC III 3 Years Related Experience with DEC III /

Hourly Salary

(MUNACA Level H) $33.05 - $40.97

Hours per Week

33.75 (Full time)

Supervisor

Director Career Planning Services

Position End Date (If applicable)

Deadline to Apply

2026-07-09

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, View email address on ca.snapjobsearch.com .