Community Support Worker

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the  Canadian Non-Profit Employer of Choice Award  for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

 
In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation 


• Up to 18 paid sick days accrued per year, plus 2 flexible days each year


• HOOPP Pension Plan


• Ongoing professional development plus $250 annual funding for continuing education and certifications


• $350 annual allowance to invest in achieving your personal wellness goals


• Participation in organizational pay for performance incentive program

We are looking for a full-time Community Support Worker to join our team!

 As a community support worker in the mental health and justice services team, you will provide assessment and short-term case management to persons on Mental Health Diversion and to provide discharge planning to individuals with mental health concerns from custody to community.

Status: Full-Time permanent, 37.5 hours weekly, including some evenings and weekends. Note, this posting is for an active vacancy.

Base Salary:  $62,425.03 - $73,441.21 annually (Candidate qualifications will be considered when determining the starting salary)

Location:   This position is based out of our office at 1 Elizabeth Street Suite L-2, Orangeville, Ontario. Due to the nature of the program, this role is on-site and community based.

What you will do

• As needed by the Orangeville Court, engage with and provide a needs assessment of people with mental heath concerns who are in custody in court or incarcerated at a correctional institution and being released into the Dufferin area.


• Attend regular case conferences at the correctional institutions as required.


• Assist individual with mental health concerns reintegrate back into the community and establishing release plans for when they are released from custody or to communicate the release plan to service providers in the clients’ community who are already engaged.


• Conduct case conferences/consultation with treatment providers, including physicians, other community organizations and other significant persons, as deemed appropriate.


• Refer and link clients to appropriate services and respectfully advocate on their behalf when appropriate.


• Develop relevant policies and procedures for the discharge planning services.


• Establish and maintain working relationships with Institutional Social Workers, Probation Officers, Consulting Psychiatrists, Institutional Personnel, community agencies and schedule 1 hospitals


• Support clients through the Court process as needed assist with Mental Health Diversion assessment and forensic assessment coordination as required by the court.


• Provide short-term case management to qualified clients on Mental Health Diversion.


• Provide support and assistance to client, family members and friends.


• Refer and link clients to appropriate mental health, intellectual / developmental support and other community services.


• Establish and maintain working relationships with Judges, Crown Attorneys, Duty Counsels, other Court personnel, community agencies and hospitals.


• Provide support, consultation and information to the Crown Attorney and other offices of the Court as time permits.


• To assess and facilitate the Mental Health Diversion option for qualified clients as directed by Program Manager.
  


• Maintain current documentation as per court services and program policies and procedures.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What you need to join our team

• Bachelor of Social Work or related university degree required. Masters level an asset.
  


• At least 3-5 years of relevant case management experience is required supporting individuals with mental illness and addictions.


• Working knowledge of the Forensic Mental Health System in Ontario, Criminal Justice System and Recovery principles.


• Experience working with people who are marginalized, homeless or at risk of homelessness.


• Comfortable working in a custodial and community setting.


• Demonstrated ability to perform risk, need and psychosocial assessments.
  


• Ability to work collaboratively with formal and informal community resources.


• Demonstrated ability to work independently in a multi-task environment and to prioritize tasks in a manner that meets client needs and program objectives.


• Ability to communicate in both verbal and written form with professionals from a variety of disciplines (i.e. medical, legal).


• Knowledge of OCANs and Client Records Management Systems is an asset.


• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.


• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.


• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc. 


• Fluency in a second language, including ASL (American Sign Language) is considered an asset.


• Valid Canadian driver’s license and access to an insured automobile in good repair.
  


• Current CPR/First Aid certification.
  


• A satisfactory Vulnerable Sector Screening (Police Check) report.
  

Deadline to Apply Wednesday, October 21, 2026, at 5:00p.m.

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments, and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, those with a personal lived or living experience navigating mental health, substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at  View email address on jobs.jobcopilot.com

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.