Global Operational Risk Executive

Lead global operational risk transformation at Manulife through enterprise ORM strategy, resilience expertise, and regulatory engagement across a complex organization.This Vice President-level leader oversees Manulife’s Global ORM function and supports the Head of Technology, Operational and AI Risk. The mandate combines operational risk governance, business resiliency, crisis management, and information risk leadership. You will guide enterprise implementation, strengthen risk capabilities, and align practices with regulatory expectations, industry developments, and company strategy.Key Responsibilities:
Lead the Global ORM function across ManulifeImplement the enterprise-level ORM programOversee risk appetite, assessments, incidents, scenarios, and reportingEngage OSFI and other regulators as appropriateDrive global operational risk transformation and technology implementationRequirements:
12–15 years in resiliency, crisis management, and ORMLarge enterprise experience in complex global environmentsSuccessful multinational business-model transformation recordKnowledge of Canadian and United States regulatory environmentsStrong communication, influence, analysis, and critical-thinking skillsBring enterprise ORM leadership, strategic judgment, and regulatory expertise to Manulife’s global operational risk agenda.
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