COORDINATOR COMPLEMENT REVIEW&REPORTING

Job ID: 65734

Job Category: Administrative

Division & Section: Policy, Planning, Finance & Admin, PPF&A Program Support

Work Location: City Hall, 100 Queen St. W. Toronto, ON M5H 2N2 

Job Type & Duration: Full-time, 1 Permanent Vacancy

Hourly Rate and Wage Grade: $40.08 - $43.91

Shift Information: Monday to Friday, 35 hours per week 

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 24-JUL-2026 to 07-AUG-2026 

Job Description:

Reporting to the Manager Strategic Initiatives & Complement Management, the Coordinator, Complement Review & Reporting will provide centralized support for the Infrastructure Services (IS) and Development & Growth Services (DGS) Complement Management to ensure effective monitoring of organizational changes and promote consistency within IS and DGS divisions.

• Coordinates activities related to divisional complement reconciliation & reporting.
• Extracts reports from the SAP Complement Management and updates information in SAP.
• Complement Management in partnership with Corporate counterparts, i.e. HR Organization Management (HROM) staff.
• Provides information and maintains a monitoring system for tracking, such as staff requisitions, and Organizational Change Approvals (OCA) for in year and annual budget complement changes.
• Verifies payroll transactions on the SAP payroll system and ensures that they are accurately reflected on IS and DGS division records and organizational structure.
• Reconciles the positions in IS and DGS divisions with the assigned budget and SAP system.
• Develops detailed organizational charts for budgeting purposes for assigned client divisional portfolios.
• Responds to inquiries from management and employees regarding policies and procedures in the areas of complement management & reporting.
• Prepares, coordinates and maintains information related to budget administration, salaries and benefits budget and provides related support.
• Prepares and drafts documentation paperwork on behalf of program division as it relates to their complement and organizational structure.
• Conducts analysis, contacts other divisions across the organization and retrieves background information.
• Liaises with program division staff, People & Equity, Finance and HR Organization Management (HROM) to reconcile complement within an approved budget, and monitors and updates organizational charts within IS and DGS.
• Tracks and maintains divisional complement data.
• Reviews, confirms, and verifies complement documents to ensure positions are approved within budget.
• Monitors divisional complement database and investigates and resolves discrepancies.
• Runs various reports within SAP CM (Complement Management) for IS and DGS divisions such as vacancy, temporary position duration and cost distribution reports.
• Composes and prepares correspondence and reports.
• Attends meetings with divisional clients, occasionally off-site.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Extensive experience working with employee records and documentation.
2. Extensive experience using Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook and Visio).
3. Extensive experience with workforce management systems, such as SAP/SuccessFactors.
4. Considerable experience dealing with a wide range of human resources issues including, Collective Agreement provisions, complement management, application of employee policies, processes and procedures.
5. Considerable experience in creating, formatting and maintaining complex reports and spreadsheets.
6. Experience preparing and maintaining detailed records and correspondence, including the use of manual and computerized filing systems.

• Excellent customer service, interpersonal and conflict resolution skills.
• Strong analytical and problem-solving skills and the ability to work independently with minimal supervision.
• Excellent organizational, analytical, and multi-tasking skills with the ability to meet deadlines and assess priorities.
• Ability to communicate effectively both orally and in writing, with all levels of staff, the public and other divisions.
• Knowledge of Employment Standards, various Collective Agreements, Employment Insurance and WSIB legislation, as it applies to the corporate payroll system.
• Ability to follow directions promptly and accurately with attention to detail.
• Ability to function effectively as part of a team and be responsive to co-workers in a professional manner.
• Ability to exercise judgement and discretion in dealing with confidential matters and information.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.