Visual Merchandising Operations Lead

Job Responsibility:

Overview:

At Saje Natural Wellness, our mission is to connect people with the healing power of plants so that everyone can live their life to the fullest, naturally.

Since 1992, we've been committed to creating 100% natural products that are rooted in function and designed to help people tune into their personal wellness. And just like nature, we're continually growing!

We're on the lookout for top talent to join our team, in our stores, offices and distribution centres. We offer competitive compensation and benefits, flexibility in working styles and a commitment to professional growth and personal wellness supported by a generous Team Member discount on our products.

The impact you'll make:

Reporting to the Director of Store Experience, the Visual Merchandising Operations Lead is responsible for the coordination and execution of Visual Merchandising operations. This role is a highly cross-functional critical connection point between Creative Operations, Retail and Marketing and ensures that all Visual Merchandising projects are well communicated, well-coordinated and delivered with accuracy and excellence to our stores.

All Saje Team Members are responsible for contributing to Saje's culture and maintaining a positive environment for themselves and their peers.

Responsibilities:

Retail - 60%

VM Operations: Consolidate and deliver key information and analysis to support high-functioning Visual Merchandising, including key dates and deadlines, inventory quantities and dimensions for products and fixtures.

VM Communications: Coordinate with Retail Operations and field leaders to communicate VM plans, manage VM needs and support leaders to drive high quality execution.

VM Continual Improvement: Be a conduit for VM feedback from Retail to identify where we can continually improve; take feedback effectively from Retail Leaders and turn it into recommendations for solutions to your team.

KPI Focus: Identify opportunities through VM to improve Retail KPIs: conversion, IPT, AVS and topline growth through strategies that drive purchase behaviour at scale.

VM Productivity: Measure, analyze and report on the productivity of SKUs activated by VM strategies in stores.

Creative Operations - 40%

Operations: Coordinate with Creative Operations on timelines, file management, dimensions and delivery for all Visual Merchandising assets.

Vendor Management: Source, coordinate and manage vendor relationships with printers and fabricators for all Retail Visual Merchandising needs.

Briefing: Support Retail leadership to inform Visual Merchandising briefs into Creative; be a subject matter expert to support the right information at the right place at the right time.

Always

Contributes to a team environment where all Team Members consistently experience a sense of belonging and inclusion

Highly effective working cross functionally; ability to operate under pressure, innately flexible and solutions oriented.

Qualifications:

• Must have a strong understanding of a Retail environment and flow of the store experience.
• Proven experience working in an office environment, submerged in project workflow, and collaborating cross functionally.
• Must have previously worked closely with a creative team and proven experience working with print assets.
• Previous experience working with vendors will be important.
• Must have a Retail first mindset and have comfort spending time in Retail stores to experience activations in real life.
• Must have experience with the creative briefing process from start to finish.
• The successful candidate will be incredibly detailed and organized. Ideally you have experience using some kind of Project Management tool (we use Asana).
• Candidates who excel in our Retail Operations team are adaptable and comfortable pivoting based on organizational needs.
• Any experience tracking towards a budget will be beneficial, but not required.
• Having worked with different print types is a plus.
• We welcome people who are creative, innovative thinkers!

Why Saje?

Here at Saje, we understand that joining a team is an important decision to make and we want to be sure you're supported to do your best work. The average compensation range for this position is from $65,000 - 75,000 annually. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.

We offer:

• A hybrid way of working
• Flexible work hours based on business needs
• Wellness days to ensure you're taking care of your mental and physical health
• Health benefits - comprehensive health, vision, and dental packages
• Paid sick days
• Generous product discount
• Individualized onboarding plan to ensure you're set up for success
• Employee Assistance Program - 24/7 support, resources, and information available to you and your family
• GRSP programs
• Paid time off to ensure you're resting & recharging
• Product training - you will learn about the benefits and efficacy of our 100% natural products to support your own wellness journey.

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Join our team!

If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications.