City Specialist

City Specialist, Merchant Partnerships

Location: Vancouver and surrounding areas, BC

Employment Type: 12-month contract

Hours: Full-time, 40 hours per week

Schedule: Monday to Friday, 10:00 a.m. to 6:00 p.m.

Pay Rate: $23 to $25 per hour

About the Role

We are seeking a motivated and outgoing City Specialist to help grow the local presence of a fast-growing technology platform across the Greater Vancouver area.

In this field-based role, you will meet directly with prospective and existing restaurant partners. You will introduce merchants to the platform, make a strong first impression, identify their needs, and coordinate follow-up conversations with the sales team.

The position will initially involve spending up to five days per week in the field. Over time, the role may transition to approximately 80% field-based work and 20% remote work , depending on business and project needs.

What You’ll Do

• Visit prospective restaurant partners in person to introduce the platform and its services
• Engage in face-to-face outreach and cold calling with local merchants
• Build rapport with restaurant owners, operators, and staff
• Schedule follow-up calls or meetings between prospective merchants and the sales team
• Support new restaurant partners as they join the platform
• Gather feedback to better understand merchants’ priorities, concerns, and business needs
• Communicate merchant insights to internal sales and operations teams
• Assist with new projects and local market initiatives as business needs evolve
• Use a phone, tablet, computer, and productivity tools to document activity and manage follow-ups

What You Bring

• At least 6 months of experience in a customer-facing, sales, retail, hospitality, or service-based role
• Strong verbal and written communication skills in English
• Confidence approaching and speaking with prospective business partners in person
• Intermediate-level SQL skills
• Proficiency with Microsoft Office or Google Workspace, including Word or Docs and Excel or Sheets
• General technological fluency and comfort using phones, tablets, and computers
• Ability to perform basic technical troubleshooting
• A valid driver’s licence and reliable access to a vehicle
• Ability and willingness to travel throughout the assigned territory

Nice to Have

• Fluency in Mandarin and/or Cantonese
• Previous experience in field sales, business development, hospitality, restaurant operations, or merchant support
• Familiarity with the Greater Vancouver restaurant and small-business community

You’ll Be Successful If You Are

• Action-oriented: You take initiative and enjoy staying productive.
• Curious: You ask thoughtful questions and look for the root cause of a challenge.
• Resilient: You are willing to roll up your sleeves and do what it takes to achieve results.
• Comfortable with ambiguity: You adapt quickly and enjoy working in a fast-changing environment.
• Customer-focused: You genuinely enjoy communicating with people and helping businesses succeed.
• Professional and personable: You understand the importance of creating a positive first impression.

Travel Requirements

Candidates must be located in Vancouver or the surrounding area and be able to travel regularly across:

• Vancouver, including East Vancouver
• Burnaby
• Coquitlam
• Richmond
• Surrey
• Delta
• Langley, as required

Why Join?

This is an excellent entry-level opportunity to gain experience with a high-growth technology platform. You will develop valuable skills in field sales, merchant partnerships, customer engagement, and local market operations while working with a collaborative team.

The role also offers the opportunity to help shape a growing position, take ownership of local initiatives, and contribute directly to the company’s expansion across the Greater Vancouver area.

This is a Contract position based out of Vancouver, BC.

The pay range for this position is $23.00 - $25.00/hr.

This is a hybrid position in Vancouver,BC.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.